The days of scribbling down machine serial numbers, then running back to consult your computer will soon be over . . .
With the Rapid App, you can simply scan a unique QR code (which we will provide) to allow you to access:
A link to buy parts for that particular machine
Any documents, manuals and videos related to the machine
If you use Rapid’s Service Department or you have in the past and we can also provide, based on our records:
The machine’s validation status
Validation expiry date
Last validation certificate
Machine history including lifetime repair costs, faults, resolutions and repaired parts
All other certificates related to the machine
The ability to log a service call, with all the machine details filled out for you
Whether you have a single machine or an extensive fleet of machines we can cater for all of them!
When the APP is launched simply ask us to provide you with a unique QR code for a particular machine, then you can view your machine records at the tap of an App! We will also stick QR codes on machines when we validate, service or work on them.