Welcome to the Rapid Service Department!

We aim to give our customers very sound reasons to want to keep doing business with Rapid, and in our book, that means providing the complete package and a wide range of services.

In addition to offering sales, hire, and free product support, we also run a dedicated service team of six factory-trained engineers spread over three workshops. This means we can deal with anything, from small hand tool repairs to massive fleets of welding machines and everything in between. Repairs and servicing can also be carried out in our workshop or on-site to minimise disruption, and all equipment information is stored on our database. Reminders are sent to ensure you remain up to date with your servicing requirements. 

By using our servicing department, you are accessing decades of experience in the industry, allowing for a thorough investigation and prompt diagnosis and repair of faults on all equipment – this even includes older, more obscure machines which, you never know, some of our team might have worked on when new!

We have also recently been appointed as an Authorised Service Centre for Lincoln Electric, meaning our service team is fully factory trained by this supplier, along with other major suppliers including Kemppi, ESAB, Hypertherm, Victor & Miller.

To top it all off, we also offer a collection and delivery service anywhere in the UK!

For more information, our fabulous Service Department now has it’s own area on the website which you can find by clicking HERE.

To access the page from the website, click on the grey bar on the home page.  

Here’s a glance list of some of the excellent services we can provide you with: 

Repairs and Servicing
Service Contracts
Validations and Electrical Inspections
Gas Testing 

To find out more about how the Rapid Service Department can help you, please email ServiceDept@RapidWelding.com or call the office on +44 (0)23 92 214 214 and ask for Karen.

Welcome to the Rapid Experience

Rapid welding is Lloyds registered ISO9001