Rapid’s Service Manager, James Edwards, has been with Rapid most of his working life having started with us aged 17. Sixteen years later, James has worked his way up from Trainee Service Engineer to his current role as Service Manager. As well as his ‘hands on’ role in servicing, maintenance and…
Recently a MasterTig ACDC 3500 machine was recently spotted by one of our reps in a workshop during a site visit, the customer had written the machine off thinking it wasn’t worth being repaired due to its age. The MasterTig was bought in 2000 and used sporadically until about a…
We aim to give our customers very sound reasons to want to keep doing business with Rapid, and in our book, that means providing the complete package and a wide range of services. In addition to offering sales, hire, and free product support, we also run a dedicated service team…