Dave Austin, Rapid’s IT Manager, has been at Rapid for the past 15 years, in a diverse and challenging role, working with others to innovate and enhance both Rapid’s offering and our systems. Whether it’s a new feature on the web, a mod to an internal system, or just keeping…
Rapid’s Service Manager, James Edwards, has been with Rapid most of his working life having started with us aged 17. Sixteen years later, James has worked his way up from Trainee Service Engineer to his current role as Service Manager. As well as his ‘hands on’ role in servicing, maintenance and…
Sam joined us early in 2019 when we increased our very busy Accounts Team. With a background in travel sales and foreign exchange, Sam’s attention to detail was a brilliant fit for her new role. “I’ve worked for Rapid for a little over a year now, which has really flown…
Mason joined the Rapid team in October 2018 and is a fundamental member of the website team. As a Data Entry Assistant, he is responsible for the upkeep of products and content on the Rapid website, and other channels via eBay and Amazon. This includes creating content, product photography, updating…
Stuart has been part of the Rapid team for over 18 years starting as a stores person and gradually working his way through the ranks up to Operations Director. The best part of Stuart’s job is watching his team excel and being part of a growing company. He gets to…
Karen has been part of the Rapid team for over 9 years and is a fundamental member of the service team. Initially Karen sold gas on behalf of Air Products, but now enjoys bossing around the Service Engineers, working as the team administrator based in Hedge End. She’s the first point…
Richard has been part of the Rapid team for over 8 years and is a fundamental member of the website team. He is responsible for the upkeep of products and content on the website as well as other channels like eBay and Amazon. His favourite part of his role is…
Ken is the newest member of the Rapid team and has joined us as product manager for industrial safety. With over 40 years’ experience in the engineering sector, including 10 years as a welder, he has an extensive background in the field. Ken is the go-to man for industrial safety…
‘Our’ Andy is on the front line when it comes to advising customers, answering queries, and going through product choices over the telephone. His cute dimples and charismatic smile beams from the top of the homepage every time you access the website, and with glowing customer reports as to the…