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10 Very Sound Reasons to make your purchase with us.

  • We are a highly respected sales and service company with a proven history of superb customer care.
  • Established in 1990 and trading online via our own website since 2003. We have a good team of experienced welding industry professionals.
  • We do not sell anything we are not officially appointed for by the Manufacturer.
  • Free product support and advice you can rely on.
  • We are one of the Largest Independent Welding Suppliers in Europe, and a Kemppi Premium Dealer.
  • Huge stocks for immediate delivery. Products delivered when you want them.
  • Our own service engineers with full factory training if your product should develop a fault.
  • Our website is designed for ease of use. We have made it very simple for you to buy products and it is secure too.
  • Peace of mind that the product you receive is of the highest quality, as advertised and always at a very fair price.
  • You can always talk to us if the deal needs to be sweeter. It is always advisable to ask.


What our customers say...
Overall Quality of Rapid Website Experience
9 / 10
99% said they would use us again. 99% said they would recommend us.
86% said their goods arrived as expected or quicker than expected. 99% felt they had received good value for money. 97% said their communications with us were moderate or impressive.
Customer Comments

Excelent

Please use less packaging when individually wrapping small items. It's a bit excessive/wastefull to have small items individually bagged with cardboard tags etc. Thanks

Warp drive fast delivery you ask for a call back and they do.

Great Service.

Thank you for your service. but very disappointed in the packaging of the product for international shipping. Due to the poor packaging I received the magnetic drill with chip paint and dented tool kit Reynold Williams

when adding to the basket can only add one item at a time / the page goes back to the top of the page / then have to scroll back to the area to add the next item / It would be quicker to add multiple items at a time / maybe its not technically possible to do that ? Other than that you're Really Good

As usual fast delivery and a good price,can't fault them.

I live in France and have trouble getting certain items of welding consumables. Its reassuring to know that I can order from a reliable supplier and have those items delivered quickly and securely. Many thanks.

It would be better to supply (with a cost) with RCD UK plug

Hello, I ordered a Lincoln Speedtec 200C combo with every torch from LINCOLN. Package was sent very late because product was not in stock... OK Package arrived with extremely poor packaging in the Lincoln factory cardbox wich is very poor for an oversea shipment. Package was ripped off at the handles, I think a little bag is missing, wire spool door was bent toward the inside of the box due to the lack of protection and the legendary care of shipping people. Advertised Lincoln MIG torch has been replaced by a Binzel one without alerting me, quality seems ok but a simple email would have been great. I need to put the unit to the test to see if it has survived the lack of quality of the shipment. best regards, John

Extremely helpful staff, pleasure to do business with.

Your basket times out at emptyes the content too fast. In my case it let to by of a wrong diameter filler wire when reselekting my products. What is the reason for this timeout? - ewen when not closing the browser? It doses give me extra work when caught by phones or other distraktions!!

Despite a delay on one of the items ordered, the items arrived on time according to the rescheduled delivery.

i normally deal with Stuart who is very helpful, polite and knowledgable , his advice is spot on which builds confidence and trust between customer and company which is why i use and will continue to use Rapid weld. The only problem i have had is with DPD, they have never delivered any thing on time ( not your fault ) and trying to sort anything out with them a a pain and a premium rate phone call

Had been called to be informed that the tool was not a stock item, however everything was delivered within the a week as quoted. Thanks for the efficient service.

Dear repidewelding team, it would be very helpfull for welding beginners, like me, to show the dimmensions of your Dinse adaptors (Connection to the welding machine side). I´ve searched a lot of welding forums to find the exact type that fit to my welding machine. Also the dimensions of the external gas connection (welding machine side) isn´t mentioned or I couldn´t find it at your home page. Many Thanks for the realy greate products (I´ve tested it and like it). Kind regards Holger Lauer

Goods were only later than expected because of 1 item being out of stock but was informed of late delivery so wasn't a problem. Certainly will use again.

The nozzle recommended by you solved our heating problem.

The only reason I marked the 'Goods in good order' down is that the incorrect item was dispatched to us, however once this was realized 'Rapid Welding' quickly arranged dispatch of the correct item, excellent service.

Rapid Welding is my go to site for everything I need, I’m only a hobby welder and I really don’t purchase very often or in any great quantity but I still feel I’m treated as if I was a professional welder buying ££££ every visit. Great prices and a surprisingly fast delivery.

I am in Australia and bought one of your TIG foot pedals to suit my Cebora machine because I could not find one anywhere locally. I am absolutely stoked with the product! One of the best welding purchases I have made for sure. Thankyou!

overall, good expierience

One item was out of stock yet the complete delivery was made the next day. This was a last minute order - Very impressive service especially as I needed to use an overseas credit card and had stringent delivery conditions to match with another courier delivery service. Definitely will use this supplier again ( and get the order in earlier).

Brilliant as normal.

I did receive the wrong welder. Apparently, Fronius wanted to clear out stock and I did not get the welder I specifically asked for. I am returning it. I don't know whether Rapid can send me the correct one in exchange or whether this will be a straight return. I don't appreciate having to pay customs, duties, and taxes on something I can't use because Fronius sent the wrong machine.

My first delivery was 50 percent damaged. I sent photos of damaged goods by email twice but had no reply. When I rang it was sorted and received a replacement next day brilliant service.

Unfortunately, we not yet received the goods we ordered due to poor handling of PostNord. But the website, prices and communication has been very competitive/good.

Very please with the speed of delivery, communication and quality of product. Would defiantly recommend and use again.

It is now past time that any customer can log in and keep track of their orders past and present. To my mind it is your biggest failing, and one that causes me to think hard before placing another order. Neil.

Rapid Welding customer service is A++. Any question I had was respond in the same day. Their prices are great and shipping was super fast. I'm in the states and asked how long would it take for me to receive the item one of their employees said 3-5 days. Which I thought was great since it was coming from the U.K. But that was not the case I received my item the next day. Super happy with item and will recommend and use them again. Thx for the great service.

I have used you a few times and always been happy .local united welding stocking less and less ,so you may be hearing from us more often Peter

Fabulous service and UN-beatable price yet again. RW leaves Ebay, Amazon et al easily for dead. Wish I'd found out about you guys years ago. Thanks most kindly. (From Australia too!!!!)

Good website, speed of delivery very impressive

It's very perfect Thank you

Thank you - telephone order was taken very efficiently. Goods keenly priced, arrived very quickly and well packed. Couldn't ask for better!

I have been buying welding equipment and consumables for years with Rapid Welding and I am quite happy about their range and pricing. More importantly the chat, email or phone support to select the right items for my needs is particularly helpful - their professionals do take to the time to help you, especially that I am not a sharp pro welding expert, I just use welding as a means to build things, therefore good advice is paramount in the maze of technical offer.

Excellent 1st class service and advice

Your products and service come highly recommended from a professional welder, I will be happy to use your website for future orders.

great service as usual from rapid

Not happy with postage charge. Charged over £5 for a very small item.

Atención,Rapidez,Seriedad,Precio,Calidad.....quién da más?

Excellent knowledge, prices and communication. Highly recommended

This product was for my son who was very pleased with it the delivery and whole service was excellent from start to finish will not hesitate to you use you again many thanks

Honestly, incredible value for money and service from a private UK company. Will be recommending and buying from you guys for some time to come, thanks ( from Australia also!)

Honestly, incredible value for money and service from a private UK company. Will be recomending and buying from you guys for some time to come, thanks ( from Australia also!)

Service was spot on as always. Your website can be a little clumsy sometimes, I have to change screen size to get at the basket button but no big deal. You're still my supplier of choice and I'll continue to use you

Great service and competitive price, couldn't believe how quickly our goods arrived, Thanks, will use you again.

A great buying experience. Thank you.

Great service... Very friendly and helpful... Top quality.... Big thanx to Andy for looking after.... I will definitely use it again...

Great service and communication. The Interest free credit was a welcome bonus and very easy to set up. We now have the TIG Welder and after a few hours practice on Aluminium we are now carrying out our first paying Ali job!! This after years of turning away Ali from our fabrication business : ))

Products sales service second to none , very wide range of quality of welding accessories if you Cannot find it at rapid welding , they don't sell it any where else . Very experienced sales team To put you at ease to get the product you need . a please to do business with .

Perhaps postage costs a little more than expected in all other respects very good

Fantastic staff , great ciustomer service, excellent product with a speedy delivery

Because I was out of the country at the time my item was going to be delivered ,I had to change my delivery address which was no problem what so ever many thanks.

Rapid Welding c'est Top du Top

Website is one of the best related to welding products. Competitive pricing. As a hobby welder I can buy goods that are normally only for professionals.

Fantastic amount of welding equipment to choose from! I was able to save 200£ by ordering from Rapid Welding. And the delivery to Sweden was lightning fast! The best shop for welding equipment in Europe. // Peter

Hello:I want to give you thanks,because,you are very competitive website where the spanish costumer can buy some items that we can't find here,the Miller Remote Control is here and works perfectly,march with my XMT-350 fine,now I have other issue,I have two BERNARD MIG guns,and they are the BTB,have the center fire system and I need to know if you can sell me the supplies for this kind of mig gun,thanks again,Vicente

First class service with extremely helpful delivery information. Thanks

You will do a lot of searching to find anyone with the same range of gear,prices as cheap that can get it toyou as fast,would recommend to everyone and anyone.

Nice to deal with a company that don't give you endless promises! Many thanks for an excellent service.will be using your services again I am sure. Regards Shaun Hill MD JR Hill& Sons Ltd.

Fast delivery and good price also for the netherlands

Aún no e recibido mi compra por eso no evalúe el empaquetado de la compra.

The postage charges are quite high to get my orders to an Inverness post code which could be improved

Super

By far the most extensive range of high quality welding equipment on the web. Extremely easy to navigate the site, checkout process is quick and delivery is quicker. Cannot fault in any way.

Generally a very good and efficient service. Order was however delayed due to lack of stock.

i generally use local firms but have used rapid welding whenever i am looking for a good deal i also like that you can have a look at the different options that are available and that you have a professional range of equipment.

Great product thanks

Very impressed we had tried all our usual wholesalers for the product we required 3/8bsp to 9/16 unf adapters and they all failed yet Rapid welding had them in stock and they were delivered within a few days. One very happy customer thanks

Hi guys ive had 3 kemppi orders from you delivered to Australia each time to my door in about 5 days, and cheaper than buying from the local kemppi dealers 5 minutes down the road, work that one out !!

Very very helpful staff with VAT free shopping, faster than quoted postage to France .

Absolutely fantastic professional service . Im from Perth Western Australia , delivery was surprisingly very fast .

Excellent price for product. delivery slot was given as between 13.28 and 14.28.. Courier arrived at 13.30. He apologised for being late. If only others could offer this excellent service. Cannot recommend you enough and will defiantly use you again. Thanks

Everything was just fine. 1 minus is I was hoping for a better selection of abrasive products, eg 3M reels of abrasive cloth.

Thank you great service!

Normally fair service but on this occasion goods sent to me rather than customer as requested causing my NEW customer problems on site and incurring me extra costs to have to send goods 35 miles away and there wasn't the margin in the profit so not too happy and with the possibility that I may not get further work as I let them down.

Postage on some items made the items uncompetitive .

Sales staff very efficient, not unpleasant but a friendlier manner with some banter wouldn't go a miss with some callers.

Thanks very much for the grate service every time I use you

You seriously need to consider using Royal Mail, Not only was i charged £15.00 for delivery by courier, but vat was put onto this also, i appreciate large items need a carrier but my order would have gone into a Jiffy bag.

Good prompt service

Buying a new welder for me is a major purchase, especially online from the other side of the world. This is my second Miller welder purchase from Rapid Welding ,and I am very happy with the service and support given by the Rapid Team, thank you. Highly recommended!

Thankyou for your service and advice in selecting my mig welder !

Very good service Thanks

The only thing was the delivery was a bit expensive

Great service

A Clearly laid out website, fast and efficient service . What more could you ask for.

just received fantastic service for my defective welding hood and fantastic and quick advice from andrew - many thank's ...... matt.

I needed advice, I got good advice and bought so the question about how competitive the price was is less important than speaking to someone that knew hid job

I've send an e-mail to Andy to explain him how much i was happy with your company. You can use it as you want. Thanks for all your business.

Someone had packed loose grinding discs in with safety spectacles causing the latter to be damaged. A quick phone call and they got replaced very quickly although more care needs to be spent on the packaging of items in the first place.

Great item and good service. Delivery was a day late due to carriers. Overall very pleased Thanks

fantastic as always !

Gored service, good pricing I will be back!

DPD fit enough to transport the package so that the product was exposed from the package 10cm Juk side of the box and I was torn apart in the packaging! But this is not right in your fault! The package lacks gas regulator indicated on the invoice but also treated and back had been referred to the price accordingly! I certainly would give 10 to 10-point evaluation! Furthermore, I will buy it from a reliable and Korekt the team!

Rapid har kvalitetsverktyg till konkurrenskraftiga priser. Informationen är saklig och jag känner Stor köptrygghet med dem.

For a first time buyer, and fledgling welder I found the whole experience of buying a minefield, the single shining light was your website. I did extensive research before buying, and visited all my local welding supplies. I was very disappointed with all of them, no advice as such, just a willingness to rubbish anything I asked about, no matter what it was, they stocked better. To be able to make my own decisions, and then order them with no hassle was a breath of fresh air. So far I have used the welder for simple arc welding, producing decent welds if not at the first try, within an hour. Next comes the tis, which is the only welding I have ever succeeded at in the past. All in all very happy with my selection. If I had any complaints it would be the lack of information available on your site (and everyone else's) on using a welder from a generator. I hope I have made the right selection of equipment, and I suppose time will tell. Neil.

Thanks so much Everyone. What a terrific experience buying through you. So many places (Business/Companies) around the world 'do not' or plainly refuse to transact with foreign buyers. It was therefore wonderful to find you, and then discover your website was so awesome and easy to navigate, with a great selection of top line professional products, rather than extremely cheap and nasty versions. Thank you for your courteous support. Very Kind Regards from Australia, Andy

Having made my first purchase from Rapid Welding, I am pleased with the service and will definitely use them again.

Our usual welding supplier has unfortunately ceased trading so as a stop gap solution we used you for an immediate need hence the 'poor' competitive price, however I still thought the items purchased were 'value for money'. I will use your site again if the need arises.

Many thanks guys - a great service and rapid delivery.

Very good sevice always got what's needed

Excellent service!

Good service no problems

Good fast support through the correction of faulty adress.

After a quick e mail requesting advise on a miller dynasty,your sales engineer(Andy) replied with a competetive quote,with a full breakdown of what parts I would need to connect to my existing torch. His knowledge of the equipment shows and I will reccomend anyone to use you ! Thank you for superb service.

certain products can only be found at Rapid Welding (such as some Harris products) and the staff are both knowledgeable and extremely helpful

Very good helpful service thanks.. Good feedback of information. Have used in past and will use again. Thanks.

Very helpful Very happy with my new machine

as usual , fantastic ! dont need to say more , many thanks ...............

Always a helpful and friendly service, highly recommended.

I've only used Rapidwelding a few times, but customer service, communication, choice and value are always very good. And I do recommend them to others. I deal with three companies for welding goods, Engweld, Foster Industrial and yourselves. As an agricultural engineer and machinery manufacturer I wished that all suppliers could be as efficient and reliable as those in the welding supply business.

Good quality product at a competitive price and delivery time was excellent.

Hi there, The packing (in fact there's no packing!!!!!) my helmet sent in the 3M box, directly picked from shelf to the delivery truck! Happy end, all parts are OK and none missing! Regards Marc

Great service, silly little thing - heavy duty mig welding gloves, bit more selection and PLEASE different sizes, bought the best gloves I have ever used (ultima I believe - red ones) but they are size 11, really could do with a 9 or 10 at most.

IT department very helpful with the Paypal payment problems.

Great site, lots of choice, good prices, fast delivery - just perhaps a little more information on some of the products.

i left the how competitive question blank because as far as i am concerned you have no competitors ! also one last thing ! , me being able to email your staff with questions and getting an honest knowledge ble answer is priceless , something that i never ever got from my x suppliers in inverness ( highland )............... many thanks matt

very helpful service ... full recommendation

Great friendly Service Well Recomended

still not received part of the order

Brilliant website friendly and helpful staff on the phone just could of done with knowing my order was out of stock otherwise ten out of ten??

never answered the competitive question because your company is good enough for me and dont need to go anywhere else ! , im just going to order some items from you now , many thanks ....... matt .......

Great products at the right price, delv was signed for nextday what more can a customer want, i for one will be back time after time, yhanks, Mark

dont want to be a bother ! please advise ? my order invoice SIN132894 arrived as usual fantastic products but the shielding gas connection that came on the dinse is to small to go on my esab buddy tig 160 , thread size measures aprox 9mm and the esab is aprox 12mm ! i was going to try and put the original one on but i think that i would have a problem as it has being crimped , is it possible for you to send me the part to crimp on myself to save sending the cable back ? also could you let me know do you have silicone bronze tig rods for sale ? anyway it would be good if you will let me know about the gas connection and if you could send it to me ,i can make a new order and you could put it in with that or maby advise me how to put the old one onto the new cable , maby an o ring crimp would do ? i have some of them - please advise ? many many thanks - matt .

Great guys to deal with will use again top marks from me. Keep up the good work.

Really impressed with the speed of delivery.

Outstanding service and communication. Great service to the US West Coast. Would definitely use you again. Thank you.

happy that when I contacted you by telephone your engineer understood my requirements .

Great fast efficient service, never a problem with this company. Thanks

I inquired about a product I could not find on your web site by email I was phoned early next morning about the product I ordered it and payed for there and then Very impressed by the service Thanks

Having been let down twice by a previous supplier, used yourselves through a recommendation. Satisfied customer.

Excellent e-commerce site for Welding Equipment! Easy to find what you're looking for, competitive prizes, easy payment solutions. Very short delivery times, excellent customer follow-up. Items are well packaged and arrives without damage of even the outer packaging. Highly recommended!

Have not responded to 4 as did not apply, this is also the case for 3 as I needed to purchase a specific make of product for my customer.

Please start live chat for instant booking.

I have bought the items myself, but I'm going to try and get my work to look at the website when we order supplies instead of the local company we use at the moment. I think if they could save money and you deliver quickly they would consider changing.

although very well packed tins were dented

very good communication

Nice friendly staff when following up order

Bought a product that i could not find anywhere else, good service

Order and delivery updates very good.

Excellent

I am going to upgrade the filter in my speedglas helmet to the Bigger new welding optical filter it's the 9100XXi upgrade kit with new cover part no. 500126 looking on the web there is other companies that have the part at a lower price? Regards Tony Wright

never looked anywhere else for tig products ........... no need............ you have it all ....... thanks ....MBM

Although I am only a small customer, I find Rapid to be very consistent, prompt and reliable. When some issue does arise, it's always dealt with efficiently and courteously. The wide range and speedy delivery complete a very good customer experience.

Always a great service.

super obchod ,velmi prehladny

I found the website linking to associated Kemppi products of a particular product a bit frustrating, as they didn't appear to be included as they perhaps should be. When discussing the products over the phone, the receiver at Rapid I spoke to was a little condescending and should be mindful that not all callers are 'au fait' with every technical detail of the products. We are engineers, but do not necessarily have x-ray vision of every detailed part. I hope this is seen as constructive observation only, and that it will not affect my loyalty to, or lead to any discredits towards Rapid Welding.

My order couldn't be completed at the first attempt as one item was out of stock but I've been well informed regarding the revised delivery date. It's much appreciated being kept up to date instead or the alternative............................left in the dark. Good work guys and please keep it up.

Good service...delivery .. price and of course product. Regular purchaser....very happy.

I bought an Stephens item welding screen, it could have had a bit of a clean before dispatch, it looked as if it had been a shop display one judging by the dust on it other wise a good screen, it is to replace a similar older one.

Yes and no answer options do not give you an accurate account. I ordered and payed for items that were out of stock, delivery was delayed twice. Couriers were very good, live tracking leaves nowhere to hide.

Excellent assortment and great service.

The courier you used (DPD) are useless. We have an electric gate on site, with an intercom. They arrived, ignored the intercom, and after 5 minutes drove off again. The only thing that will put me off using Rapid Welding again is if they continue to use unreliable couriers.

i went on rapid welding web site to buy a flexible mask and 50 mm glass lens,after i had gone through the purchase procedure i went back on to browse, bad mistake,'cos i ended up buying a speedglas 9001xxi , they were so much cheaper than anyone else online,well pleased i went back for a browes.

I put "disappointed" in the communication question only due to me not receiving my whole order and no notification this was happening or when I will receive the rest of my order

Quick answers to my questions, rapid service. Top quality products. Difficult to do better than that. Good job !!

Thanks for all and happy new year to the rapidwelding Team ! Julien MARX

Rather disappointed in the delivery agent used. They delivered to the wrong address (admittedly next door but why? ) so who signed for the goods? Also the tracking email did not arrive until mid-day so did not give me a chance to track delivery.

Goods were received very quickly. Postage was a bit expensive. Sometimes I need stuff fast, some times less so. Would be nice to choose cheaper postage when I don't stuff so fast.

As a student about to start a welding course, your staff were most helpful in making sure the items I was ordering were correct. The 1 item I needed as a starter, a 1.6mm stubby gas lens, turned out to be out of stock. To make sure I could start the practical exercises on time, I was sent a 1.6mm stubby free of charge to use until the gas lens was available. Both thoughtful and most helpful. Well done chaps.

I had to ring the landline rather than use the internet, because a glitch in the system would not allow a separate delivery address to the invoice address, but the friendly service on the telephone recognised this and was also surprised at the problem, so I am sure it won't be a problem in he future. This is not the first time I have used rapidwelding, and it definitely will not be my last !! Super quick delivery many my sons Christmas present was ordered, and wrapped within 2 days of him choicing his item. Thank you rapid welding ! Keep up the good work x

It's a shame that the first order I paid for and waited for delivery for and then was told it had been discontinued . You then suggested an alternative item. But when I looked you was still advertising the discontinued mask as well. Very confusing. But I am pleased with the alternative mask even though it hasn't got the skull cap included. Other wise great site easy to operate. Thank you

Great web site, perfect service, great value for money,thanks

3M were not very helpful when I contacted them about the XXI and even though they promised to get back in touch regarding possible release dates they never did. Andy on the other hand was approached by me and asked for info. He didn't at the time have any info on release dates but promised to get back in touch when he knew more. As soon as the XXI was in stockbhe contacted me and as a direct result of him bothering to do this I made a purchase. First rate customer service and the delivery was Lightening fast and very secure. Wish I had this kind of purchasing experience more often. Well fine!

First class service and goods are of top quality no need to go anywhere else

Prices on Tungsten's need clarifying. Also a price for a packet of tips would help. All other things very good.

Great service and very helpful. Received my order the next day.

I stumbled across your web site by accident having fail to find what I was looking for on several other sites. I think your customer base would expand significantly if potential customers were directed to you by the web search engines sooner. I'm pleased I found you but it should not have been a matter of luck. If you make your web findability as good as the rest of your service your be on a winner. Thanks for the stress free service and good luck to you.

I spoke to Andy when ordering a new mask and found him courteous and knowledgable, the website is a little awkward to use and could do with tidying up. However the product range and prices are very competitive

I thought the outer packing was a bit excessive but having said that the goods were in very good condition.

coming down to show room wednesday 9 december to have a look.

Great Customer Service & Quick Delivery

Very impressed with the whole process, it's just so simple. I contacted another company before Rapid with the same export enquiry and I'm still waiting for a response. Meanwhile my order with Rapid has been placed, packed, dispatched, delivered and is now in use. Next time I won't bother shopping around, I'll just go straight to Rapid.

One of the most helpful and obliging company's I have ever delt with. Not only Did they have everything in stock and delivered next day They also provided advice and assistance in selecting the correct product When I realised I had not ordered one part for the new torch my error I rang and told them and they rushed it to me within 18 hours Can not praise Rapid welding enough well done and a big thank you Tony Wright west Midlands

Thank you for all your help:)

Great service! Communication was accurate, honest and precise. Stock quantity was checked physically against digital stock on request. I received the goods within a few days but i'm sure these would have arrived more promptly if i had upgraded the free delivery option. This was offered but i declined

Great service, communication was accurate, honest and precise. SReceived goods within

Would it be possible to show in your product description the lead time or expected delivery for items that may have to be sourced from overseas.

Great product and Service, it arrived and cleared customs in under a week very impressive, we can't get products from Australia to New Zealand as quick as that.

Staff always pleasant and very interested in helping with inquires. Now, my first stop for parts and advice. Thanks.

5Kg spool of wire had moved inside outer package and slid around during transit . OEM carton had burst open and was damaged. Outer packaging fine. Space inside box needed more packing to prevent movement and it looked like the parcel had been tumbled quite a bit by the courier. Otherwise product was fine. Luckily spool was not broken.

I had correspondence with a couple of people who couldn't be more helpful, firstly Marrianne and secondly and most importantly, Declan. Great experience buying from the company.

I feel i got a first class product and service from start to Finnish.

As always helpful and informative advice, very competitive pricing and Rapid delivery - difficult to find any criticism.

Recommend to anyone

Recommend to anyone

Recommend to anyone

I alwayw fill these out i never see my 25 quid arrive just kiddin Frank Hoekstra

Products should come better packaged and must bring a paper bill.

nice to talk with someone who knows their products, not very often this happens these days. thanks for the excellent service. Regards ali

Good value for money and speedy delivery, overall great service.

Excellent after sales service helped me resolve technical issues. I felt I had an expert at the end of the phone to help.

Friendly clued up and Rapid service at the best prices. Our gear has a hard life in a harsh envirenment and no matter how we look after it,we appreciate Rapids ability to deliver replacements as only they can. Top and quick suppliers of our favourite CK Flexlock Water Cooled Tig gear. Bri Limbert

I have clicked goods arived later than expected, that is because some of the goods were not in stock, I am pleased to say you did email me saying they were out of stock and the delivery would be delayed.

I think it's been close to 2 years now, Troy. It's a good, quick, and simple setup and ovleral I'm happy. They will break if the skis are loaded poorly or if you roll your sled. If I won the lottery I'd buy a rack from CFR, but man are those ever expensive for what they are. The racks mentioned elsewhere in this thread look worth a look as well.

very good service and advice, good choice of equipment and parts, will use again

Hi, one comment is about some questions of this feedback: for example, between "impressive" and "moderate" there must be at least one more choice, For international shipping charge you should add something less expensive for small items. Overall I am happy with your service. Best regards Claudio

The service from the Rapid team is first class. What a pleasant change! My local BOC would do better if they gave a quarter of your service. I closed my account with them yesterday. Thanks again!!

Ordered Pyrex gas lease one came slightly chipped other than That all ok

Excellent service

Hi, yes I think it would be good if your website would say if items are in stock or not.

Hi, yes I think it would be good if your website would say if items are in stock or not.

Great choice of the products and really good support also in case of need with a really good and quick answer. Shipment fast and traceable. Highly recommended

Communications from Rapid Welding were very satisfactory. The website took a little while to get used to, but was fine really. I went with Rapid Welding because they were very competitive on price, I was very pleased to find the quality of service was excellent too.

I must say, some of the best customer service I have encountered for many years. They went out of their way to fulfil my requirements at a very competitive price. All in all exceptional service and highly recommended.

Used your online 'Got a Question' Andy new exactly what I was talking about and even put the product I wanted on the website so I could add to my order. all in all very impressed.

First time I've used on on-line company for welding related purchases, so impressed, I'll be back again'

Quick delivery and communication throughout.

Can you add prices INC VAT?? As a member of the public not a trade buyer I can't claim VAT back so it always comes as a shock when I checkout!!

I placed my order on a Friday afternoon and it arrived the following Monday - can't really ask for better than that! The order was tracked all the way so I could watch it getting closer.

Very impressed. Hadn't used Rapid Welding before, so was a bit unsure, but the service received was excellent, well packaged and the product received was the same as the picture on the internet. Was kept informed about delivery times, which is very helpful.

I wish I had spotted the comment about offering a sweeter deal before placing my order online. I appreciate it was only a small item and not a piece of plant but it would have been great to get a discount on what are expensive spares from 3M I was impressed by the speed and you helped us get beyond a breakdown. The dpd delivery with realtime tracking and the hour delivery slot was really useful

product price was very good. delivery time was not very rapid.

Ordered 23:45 one day, received before lunch-time the next day after. Completely stunned, your competitors took longer to respond to a sales enquiry than you did to to deliver a welder.

Big thank you to Andy Doe for all his help in our first business purchase. He was very prompt with his responses and we look forward to speaking with him in the future.

So far the best choice and service regarding welding goods. Shipping is fast and reliable, friendly communication by phone or email. Team really helps about specific equipment's information A really pleasant experience. Concerning the website, european customers would like to be able to change currency while staying on the same page (at the moment changing currency brings you to the home page) best regards

Friendly, rapid and efficient service - Thanks Andy

Continue your business, I am confident that your business will be expanded.

After searching the web to find the most competitive price for a leather monkey welding mask rapid welding came in on top with free delivery if you spent over a certain amount.i did find the 2" round spatter lenses to be a bit expensive other than this I was really happy with u purchase and will definitely shop with them again.

Great Service, pleasent interaction with your staff. keep up the good work.

Unfortunately there was a misunderstanding on the part we required which was no good, sent the same item again, taken two phone calls to get through the part wanted.

Excellent service, very good after sales service and would definitely buy from again.

As always I'm prepared to pay a little extra for good customer service. Andy phoned me reference a paypal transaction, He went on to discuss the parts I ordered and in talking said he would look for an alternative, this resulted in a ready made lead arriving and no work for me. Thanks for the help.

GOOD WORK AS ALWAY ,

great service - our requirements met without fuss or drama!

excellent service. Would definately use again.

The staff were so helpful, had great advice and were a pleasure to deal with. My order arrived earlier than I expected. I would highly recommend using Rapid Welding.

Excellent Service! Quick and Easy to use Website and very competitive prices.

Good Show I will be back

Good quality Product

My cardboard was badly scotch-taped and electrodes tungstens were lost during the transport

New website is very annoying when using on a device with a smallish screen, e.g. an iPad. The entire top half of the screen is taken up by the banners which you don't need to see when browsing around for products. I got so fed up I considered using a different company / website. Apart from the rubbish website design, brilliant company to deal with.

need more products fronius,miller,better higher quality items and stock all your levels ,consumables enough i don't like to wait for little shitty parts for 3 weeks your service is great and friendly price could be better remember you deal with a global market unless you like to stay local Southampton regional. im an online shopper i shop for quality service and products and pricing if a online retailer is good to me ,im loyal if not im a quick mover and bracker online. Well done guys

the new layout of the website is pretty well but I prefer the former because it is too big , we can only work only with half of the screen because of the very impressive menu. I think we should reduce or better integrate the search bar to save space .

The only negative I will say is that communication wasn't great regarding the item not being in stock and therefore the estimated delivery time was highly inaccurate. Thankfully this wasn't for an urgent job. In this instance, I would still have ordered the product from you, given the very competetive price, knowing that I would have to wait a fortnight for the product, but my expectations would have been managed much better. Positively, once the product arrived, packaging and quality were great and love the free T-shirt! Great idea. Will shop with you again

Superb as always. Thanks Rapid!

The overall experience was very good. The on-line chat with Andy was also very useful. The only downside is that the products arrived in a carton box which was below par and therefor no wonder half the contents were falling out. I would have expected proper packaging for goods over a £1000 to give rapidwelding 5 stars.

Very happy with my purchase. and very impressed with the communication and "rapid" delivery. I purchased my order independently from work but will mention you so that they can compare your prices against there normal welding supplier, Thanks.

Excellent product knowledge and friendly helpful service both on the phone and trade counter

Great service, great product at the worlds best price

Andy is amazing!

Thanks again Rapid welding, awesome service and by far the best welding supply in the UK. you should get some social media coverage!

Excellent service and rapid delivery of a quality product. Many thanks.

Only been shopping with you for a short time,but very impressed with you standards of service and have already recommended you to others,Thanks

I am new to MIG welding and have found your web site both informative and comprehensive. The items I required were readily available and delivered promptly. Well done.

recommended by a friend, first time experience set the bar high, I hope to trade again.

Very impressive service & would thoroughly recommend Rapid.

Service has improved 100%

Ive always had a quick response and delivery from rapid welding if i need anything for work or at home for welding this is where i go, and i always recommend rapid welding to others

No

Excellent correspondence to all questions. Overall excellent service. Many thanks

When opening the contents of the order I noticed the last two items from the picking list were missing. No problem as these things happen, communication was excellent and I was refunded within the hour for the missing items, perfect customer service :)

Customer satisfaction in today's world means going over and above your normal duties and you excell at that. Regards John

Great service as always. Rapidwelding has been my go to welding supplier for the last 4-5 years.

Andy was a great help in advising as well as helping meet a tight delivery date. thanks. excellent customer service.

Excellent service as always and good choice of products and spares. The commmunication for delivery was very impressive. Im a happy regular customer

From phone call, to quote, to payment then delivery was fast efficient and is why we use Rapid Welding for our hardware needs. An honset 10/10 from us

Your web site is not designed for intuitive use. The layout is cluttered and needs simplification. Also, the grouping of information sets is not logical. The reason I have indicated 'not enough product choice' is because the glove I ordered was only available in one size, however, I do not know how many sizes are manufactured. Excepting the above, your prices, quality, and customer service and communications are excellent.

Good service, delivery arrived when RapidWelding said it would. Would use RapidWelding for any future orders. Happy customer

We always have an excellent service from Rapid Welding, would highly recommend to anyone.

Happy customer, will use RapidWelding for any future purchases

As always best price for high quality products delivered in good order and good time.

Being the titanium Tig filler rods so expensive, perhaps you could sell them in smaller weights/quantities.

thank u for a very good experience with buying this product of your website i am very satisfied and would buy again thanks.

You didn’t have everything I wanted to purchase on your website, or rather I couldn’t find it, you really need to do something with your website, the colour red is the hardest text colour to read and the site is very hard to navigate. Your prices too are not the best, certainly not the worst but not the best. However what clinched it for me was the fact you had the MIG wire in stock when other suppliers had been out of stock for weeks. That made me buy from you the first time, what will keep me buying from you was the speed of delivery, if you can deliver next day to Aberdeen then you are doing something right and something the competition struggle with, it was really unexpected and I won’t expect it every time but I will keep buying from you anyway. Overall a first class buying experiance.

You were the only supplier who could provide what we were looking for, thank you.

For my last order an empty box was delivered as the couriers had lost the contents. However Rapid Welding sent the items again as quickly as they could and took up the case with the courier. Excellent service.

Excellent service

Packaging was not very good considering welding helmets were inside. Some impact damage to boxes inside, but luckily helmets were OK. Also consignment arrived in two boxes, which was not stated on the first box, so I thought that one helmet was short until the second box arrived some days later. These are minor niggles - overall very good service thanks

All staff were helpful but Andy the welder man was excellent, was not sure what I needed but was given all the help I needed you were very patient. Thank you for your assistance.

The technical support dropped off on this order I could have done with more information. However the lack of info on the manufacturer of a product, prompted me to investigate further to determine the make and resulted in a saving of approx. £40 on one item alone as supplied from another supplier. Overall the service was very good I obviously did not buy my full order form you as it was cheaper to shop around. If however I had been given the info when I asked I would probably have ordered it without investigating further. Thank you for the opportunity to update you I will use you again Paul Jarvis

Nice one, Thanks Shaun

Impressively fast delivery to Australia. Product as ordered. Trouble free shopping. Thanks

really good service , product was in top notch condition and delivery was good

why would you charge silly prices to post to highlands? we are mainland, last order i had was going to be cancelled coz of cost but i just clicked uk mainland items arrived i would rather use you as i bought plasma cutter of you so would like to carry on using you for parts ect

Very impressed that you were able to supply parts for an discontinued machine so quickly

Good service and great product choice

Top rate service, top quality goods.

Order code w32675 very knowledgable service that gave good advice and support on the phone when ordering, followed up with a swift delivery service.Great

Good quality products, delivered on time with friendly helpful support.

Very quick delivery with tracking number supplied,,1St class sevice, Thankyou very much !

Rapid Welding put a wide range of specialized material at my fingertips and delivered my order lightning fast. All items as specified on the website. Thank you!

I received a very quick response to my enquiry supported by a quotation. The ordering of the components was really easy with the automatic quotation system. I was impressed how easy it was and how quickly the goods arrived. I was advised when they had been shipped and when they would arrive. It was a pleasure to do business with you and I will be back next month to continue my purchasing. Thank you for the excellent service and help.

See you next time

Excellent efficient fast service and communications, any out of stock items are despatched as soon as replacement stock arrives. Rapid Welding are now my preferred welding supplier.

good work, as always.

Great company - very impressed! Will definitely deal with again.

Website really needs updating to a modern shopping experience, scrolling text is so 1990's and is painful to see. Im a web designer/developer and use wordpress which has many shops you can bolt on. Example - "WooCommerce" I run http://worldofrave.co.uk and www.slipmatt.net Better layout is needed aswell, example - when viewing a catagory the breadcrumb menu on the left is half way down the page. Social media links should always be at the top so people can follow easier. Big empty space between the bottom of the main window and the "This website uses Cookies" messsage at the bottom. I hope these all help out and im availble for more advice.

Can't fault the excellent service

this was the first time i had used Rapid Welding, I found it very easy and the advice over the phone was spot on. Cheers

To be telephoned to check whether my order was correct as the parts I had requested did not go together was above and beyond the call of duty, most places would have simply sent out order and let me realise on delivery that I'd ordered the wrong component.

YOUR TELEPHONE STAFF KNEW EXACTLY WHAT I WAS TALKING ABOUT. QUICK , EASY AND PAINLESS !! AN ABSOLUTE PLEASURE. THANK YOU .

I found the live chat, to be very quick and effective for answering my questions.

Poor communication about item not being in stock. Eventually resolved by very helpful chap, Stuart. Website is very busy and hard to distinguish things from each other. The basket system is awful and nigh on impossible to use on a smaller screen size.

The new welding helmet made me realise how bad my old one had got.

Lost count of the number of orders i have placed with rapid, but every time, great service, they really do try their best and know their stuff too!! I will certainly use them from now on whenever i can..

Lost count of the number of orders i have placed with rapid, but every time, great service, they really do try their best and know their stuff too!!

Lost count of the number of orders i have placed with rapid, loads in the last few weeks, but every time, great service, they really do try their best and know their stuff too!!

Lost count of the number of orders i have placed with rapid, but every time, great service, they really do try their best and know their stuff too!!

Very impressive communication and service. Product knowledge was exceptional. Andy from technical enquiries worked out what products I needed and answered all my questions. The products he suggested have performed well. I would recommend Rapid Welding to anyone based on the professional service I received.

Un site en français. please

Really pleased every time I order from you!! Even if things go go a bit wrong, the speed with which it all gets sorted is amazing; Firms say they offer a "personal service" Well, not in the same league as Rapid Welding they don't!! Best of all, you sell top quality stuff, not chinese rubbish, it is as if you sent a welder to a big warehouse and asked him to pick out all he liked best!!! Well done Rapid!!!!

Marked down on the overall experience due to delay in dispatch of the welder purchased. I understand this was due to circumstance beyond your control however marked higher than I would normally due to the excellent communication and assistance received.

Delivery was delayed but I understand this was due to the couriers (DPD); you did successfully resolve the problem when notified.

Was told I would get email when product picked and another when shipped Recived none Last machine I bought from you was PAT tested (Miller Maxstar 150 STH) this one was not

items arrived as expected well packed good overall service

One of the best welding parts web page I know! Good product information, compeditive prices, good payment conditions, and the best for me, using our EU-ID, buy without VAT! Sometimes, delivery can be a little bit shorter. Maybe with extra price, by DHL express or UPS express... For me, as a professional, time is money :-) Best Regards Simon

Not once but Everytime I have have had dealings with Andy by email or indeed by phone or even mobile phone, he has been nothing but polite, knowledgable and helpful. I would have no hesitation in reccomending him or his website to others. I have bought a fair few things from him in the past and he has had some very good deals. The only problem I have is if I was to die early my wife would find out how much my toys really cost ;-) Wishing you guys a Very Merry Christmas and a peaceful and prosperous new year Best regards Simon AKA Badger

The item I ordered was out of stock and took approx a week longer than I expected, however, I was kept well informed at all times. Always an excellent experience dealing with Rapid Welding Supplies.

A brilliant speedy service - it certainly exceeded expectations!

The only thing I was disappointed with was I got a welding helmet for £49.00 and paid £5 delivery, whereas on an email after I placed the order it said free delivery over £50. Having known this on my second order, I again had to order another welding helmet (the same one as before) for £49.00 this time I added a welding mask for £1.49 which saved me the deliver charge. It might be a good idea to specify the free delivery over £50.00 on your website so it is more noticeable. Other than that, very happy with the goods and service delivered from Rapid Welding.

When you order something online and you are told that despatch is normally 1-2 days you don't expect to wait over a week to then be told AFTER you have rung to find out where your items are that we are waiting for stock!!!! and then be told that the items have come in and will be with me the next day only to recieve them 4 days later!!!! VERY disappointing!!

A great service I wish they were all like yours and DPD are just fantastic!

You seem to have the most comprehensive selection of parts and supplies. Communication is good, informative emails and texts. Would order from you again. Thanks.

Good prompt service.

I have not been mig welding very long, after changing from stick welding. I tried three or four different wires and makes , but i am more than satisfied with your Lincoln Innershield NR-211-MP 0.9mm Flux C wire.It is the best one I find to learn about mig welding,it does a great job. Thanks Terry l

My order was processed and shipped to Norway within 12 hours. I had the package at my house in 3 days. Great service and the best prices for my Kemppi equipment.

It's great as a hobbyist to finally be able to find a decent selection of electrodes that can be bought in reasonably small quantities at a reasonable price. Thanks guys!

Overall, excellent price, excellent service. Being as I live in the Channel Islands your VAT free & free shipping are a big help with keeping the costs down. The only extra cost above your product price is our own GST rate. The only small problem I had was that I didn’t receive a dispatch notice, as soon as I contacted you the information was sent to me straight away, no problem. I will be using RAPID WELDING & INDUSTRIAL SUPPLIES again.

We do not know how receptive Rapid Welding is to recommendations so we try not to offer any. However, we do believe that encouraging their supplier to provide similar service as they are with your competitors would improve the value for the money being spent. In your survey, you only allow a yes or no answer. That would not be the case if you allowed other categories in the response. There were three areas of concern that we had this year that was disappointing. We realize that the answers we received implied that the responsibility of the disappointment was not with Rapid Welding. They were as follows: 1. Kemppi foot pedal: Rapid Welding stated that Kemppi considers this as a consumable item. However, Kemppi illustrates this in their product manual as an accessory. The two categories are very distinct and directly imply the term of use. Foot Pedals last for long periods of time and thus cannot be considered as consumable products. Representatives at Kemppi, Lincoln and Miller in Europe and in the United States concurred with our understanding of the foot pedal. Because this is different at Rapid Welding, we chose not to purchase that product to date. 2. Lanthanated Electrodes: Rapid Welding does not offer 2% Lanthanated Electrodes in all sizes as is offered by your competitors. This is the best electrode on the market and they are very expensive at Rapid Welding. Since they are not offered in more sizes, we did not purchase these electrodes from Rapid Welding. 3. 3M Carrying Case: When purchasing an expensive 3M Welding Shield with respirator, it included a carrying case. The carrying case illustrates two hooks to be used for a shoulder strap that was not included in the case. Likewise, the manuals of the packaged products inside illustrated items that were believed to be part of the products sold. We were appropriately informed by Rapid Welding that specifically identified items were not part of the other products sold with the Welding Shield. In this case, it would be customer friendly if Rapid Welding asked the provider to make those products available with the sale of products, or simply remove them from the manuals enclosed. The same company (3M) did this in the United States when customers pushed back on mis leading illustrations and advertisement. Recommendations: Since Rapid Welding is a customer as a distributor of company products, the companies have an obligation to listen to and comply with reasonable recommendations by Rapid Welding. Taking into consideration that loss of business and dissatisfaction noted above, it is a good recommendation for the product suppliers to listen to Rapid Welding provided that they are informed of customer concerns.

Must be about the third order i have placed with yourselves. Delighted with the service every time. You simply cannot be beaten for quality equipment, good prices and brilliant service. john lewis

Very pleased with the service, i do think that kemmpi spares are rather costly compared to other manufacturers.

Excellent product, service and great price.

bought a welding machine Kemppi MinarcMig Evo 200, great price, quick response, fast shipping to Estonia, fully satisfied, recommend

Brilliant Service A* delivery. More than happy to recommend and use again. Many thanks

Great service, thenk you Andy, nice to recieve honest advice based on my requirement rather than what item returns the most profit. Reccomended.

Thank you for this transaction. You were VERY fast to support and send my package. (Delivery service also) I will not hesitate to buy from you again and recommend you! Thank you very much! Best regards, Seb

I ordered 6 stronhandtools clamps, the box was broken (postal probably not too careful as well) because of a pretty empty box with not enough padding, box was ripped totally open, but products still arrived flawless.. Just a tip to pad the box more, I was still lucky, nothing had fallen out. -Thanks for the best welding shop by far!! /Henrik from Sweden

The only negative was the postage label had the first character of each address line 'chopped off' This meant that the delivery driver was unsure of the address as it was shown as : dam Braidwood 0 St Runius Way allagrey Road len Vine And he delivered it to number 20 instead of number 30, and allowed a 7 year old to sign for the parcel and didn't bother to check that the surname was matched to the house. Luckily it was the house of one of my son's school friends, so his mum advised us she had the parcel, otherwise it could have been very problematic. Adam

GOOD PRICE. ARRIVED QUICK.

Great service an fast shipping. I will use your company again.

Excellent superfast service. I appreciate being able to buy branded goods (Lincoln, 3M Sppedglas) at competitive prices and very fast service. Keep up the excellent work !

Ordered plasmacam parts 2 -3 weeks ago and you sent me wrong part and still waiting for replacement

I found that your prices for consumables were very competitive, even against popular auction websites. Range and choice of products is superb.

Your website is very easy to view, and ordering is very easy, your staff know the products they are selling to us.

If a product is out of stock, the web site doesn't show it and there is also no contact/e-mail to let the customer know. The only time i knew was because i rang up chasing where my order was when it was already much later than expected. Letting the customer know one way or another would be far better than just leaving them hanging or ringing up themselves to chase the order. Regards, Ian

Spoke to a bloke called Andy via their Online Chat Window thing and despite my totally newbie questions, and even more questions when I got answers, the bloke was SO helpful. I couldn't have asked for more really. Gave me loads of advice on different options and really helped me out. To top it all off he gave me a great price on the items AND they all arrived the next day - PERFECT! Will definitely use these guys again for any welding related items. Regards the website feedback - really it's awful - old fashioned, cluttered, confusing, and time-consuming to use. I don't like the awkward way I have to mess about to get a price, it would be better if the prices were listed directly alongside the items. It takes too many clicks to use this website. However, using their online chat - Andy was able to provide me with all the various links to the different things I wanted. Very impressed with these guys - would be even better if they bought a new modern, user friendly, website. Cheers guys!

your website could be much improved. The search function is spotty. Eg, search for "curtain" and nothing comes up. Appearance-wise it's pretty nasty (if I can be honest!) but it should function better as well. I think the website is by far the weakest link in your offer. You run a fab business though. Keep up the good work. Cheers

Bought a save phace helmet. I live in Denmark, and it arrived 3 days after I ordered it! Best service I've experienced!

Hello, I spoke to a bloke called Andy yesterday who was the most helpful person from a business I've spoken to in a long time! Despite me asking loads of newbie questions, and yet more questions when he answered he remained totally patient and even helped me sort out what I needed in my basket, and actually found the products for me! On top of that he provided a great price AND the items have already been delivered to me this morning! AMAZING service! I will definitely use you guys again! Thanks for all of your help and your GREAT service! Cheers Andy! Deric.

As usual: great service, good stuff for the value. I will keep recommending this website to friends.

Great service, as always. Wouldn't go anywhere else.

fantastic service , rapid delivery . highly recommended

Delivery service is very good as you are told when (to the hour)and by which driver it will be delivered. Communication via phone is polite and efficient. The only down side has been a few small items wrongly sent or missed of the order. These were corrected without a problem.

nice ck micro torch! thanks!!!

Only gripe I have is you say the cast iron rods on your page are Fonte cast iron rods but the rods i received were not Fonte but the quality was just the same Mark Cross Cruz Engineering Tredegar

Very quick quote and a rapid response. Just what you would expect from a company called Rapid Welding!

Great service as ever, Andy helped us meet a very difficult deadline with time to spare. Thanks

Other than the website being a bit difficult to use, very good.

Good products at a fair price, excellent customer service

Thanks for the service provided, after a lot of searching you was the one that stocked the items that we was looking for to do some Titanium welding. I'm also looking at other thing that you have on offer as well as your representatives coming over to visit us

a great service provided yet again

I was very pleased with the E-mails to give me an hour time slot of when my delivery would be arrive, as I did not have to wait in all day for it. Thanks.

as a new customer we where very impressed with the helpful service and hope it continues

The user manual cd of the Lincoln welder was packed in the same box with the Harris regulator. In transit the regulator had shattered the cd to pieces. My first order was shipped using DHL and this one with DPD. DPD does not work well in Finland. Their deliveries are very unreliable. Had to pick up the parcel from their depot because they could not find my adress.(adress on the packages was spelled H RK M ENTIE when it should have been HÄRKÄMÄENTIE) My phone number was correctly printed but the driver did not bother to call and ask. Instead he returned the parcel to the depot and signed it in incorrectly. When I tracked the packet it said:We were unable to deliver the parcel due to a query with the address and after that:We were unable to deliver your parcel as there was no one present to sign for the delivery. So I lost two out of three delivery attempts at the same time. I have had similar experiances with DPD many times before. Please use DHL when you ship to Finland. They give much better service. Even their shipping documents are awesome compered to DPD.

A large range of products; but it's never enough is it? I've dealt with you for a few years now and you always perform well.

Excellent live chat speeded up the quotation process and facilitated a very speedy transaction

Great service, good price, thank you

i think you need to look into your ask Andy. had a problem with my last order used that function and never got a reply. i the vial email spoke to Logan Roy / Logistics that i got things sorted. he even got the items sent to me next day which was a big help as i was going away for a few days. this man needs a good pat on the back as if it wasn't for him i would of missed one of the days away. a BIG thanks again to Logan Roy / Logistics

Great service, arrived very quickly, most companies don't list the low current TIG parts that I want (0.5 Tungstens and collets) I will certainly use your company again. Keep up the good work Dave Hamer

i received my order faster than buying locally and at a better price . thanks Ian

Once again best in class pricing, excellent advice suggesting reduced cost better value alternatives with Rapid delivery. No need to look further a-field.

Very good help with my order, Good prices and quick delivery to sweden

I am very impressed with this company. i needed a part urgentley on a friday and it was shipped and delivered the next day. the courier company was also first class as i was informed constantly as to my shipments location and delivery time was spot on. the items were well packed and exactly what was ordered and at a very competitive price. the gentle man i spoke to on the phone was helpful and had a great deal of knowledge about what he was selling. i will use this company for all my welding requirements in the future and would have no problems in recommending to others. Great business, Great values. Phil Thompson. PTech UK Ltd.

Thanks Andy for the recommendation. The 3M's helmet seems to be well worth the money. The cheapest I've found the same helmet in Sweden was 5599kr (about £480). SO I'm very happy with the price, and it was delivered in under a week.. Thanks all for the excellent service.

There was an item mentionned on the package list but not included in the shipment. rapidwelding informed me that they will provide me an answer soon.

site avec beaucoup de choix est personnels tres pro .que du bonheur .

Great service as usual. Rapidwelding has become my go to welding supplier.

My only complaint would be that you did not let me know that the items i had ordered were out of stock until after the card payment had been processed. Effectively you took the money for something that you did not have, which if we were in a desperate hurry for the goods i would have looked elsewhere had i have known.

Do you offer a trade discount?

Great technical advice (as usual)from Andy. Thanks.

Rapid Welding did a great job in not only providing excellent customer service, they provided an item I was unable to locate from anyone else. Overall, A great job.

pienen minusta johtuvan sekaanuksen jälkeen. viestintä oli nopeaa ja avuliasta.tuote tuli 3 päivää tilauksesta suoraan kotiin.hinnat oli edulliset verrattuna suomen hintoihin.suosittelen kaikille

Item as described, quality product, delivered at lightning speed, excellent service,good communication. Detailed products on web site. Would use again. Thank you. Michael.

Fantastic customer service. Had a fairly subtle problem with an item that i was expecting to be tricky to sort without returning it for testing but within a day it was more than resolved with a phone call and the exchange of a couple of emails. Top marks to Rapidwelding and CK Worldwide

Hello Through the lack of adhesive tape, goods might have pop out the package. Emails might be more quickly answered. Nevertheless, I'm a satisfied customer. Best regards Charles Pierru

you are strong

when I ordered a ck worldwide torch from you, I received an email a few hours later to say that there was a stock shortage, it wasn't a problem, but there should of been a warning at point of checkout. And the torch turned up, a day earlier than the estimated dispatch date, brilliant Apart from that, good website, good range of stock, reasonable prices Thanks, will be using yourselves again

Slightly frustrated that the part was out of stock and we did not know at time of ordering. Bit more frustarted that it could not go directy from Preston but had to be delivered to you, then to us, therby loosing another day. Andy is great and when all else fails I have a straight answer from him. Thanks

Despite the delay in delivery, independent of the will of Rapid welding, I am overall very satisfied with my purchase. very good communication, good advice, at all levels, and a very good price / quality ratio. The only small thing they could do to improve is in stocks, whether the product is available on their website and if the product is not in stock, the availability of delays. For cons, the level of communication and service they deserve 15/10. Any team rapid welding works hard to satisfy the customer, and this for a very competitive price. And I know whereof I speak, I was not the easiest customer! Andy Bendell will not contradict me, he was very patient with me. Finally, a big thank you to all the team of Rapid Welding. Best regards. Didier M. (France)

Many thanks for fixing my mistake, and getting everything out to me in France so quick. This Innershield NR-211 really is fantastic stuff, I'm using it with a Telwin technomig 150 - a great machine maybe worth you guys stocking) Thanks, Tom.

certainly did not live up to your name of being rapid, web should show if items are out of stock before taking order

I'm really impressed with the quality business you guys run. I have been impressed enough to make orders from Australia and will continue to do so as I have not come across any business locally that even begin to compare with the knowledge, efficiency and customer service you provide.

The fact you sent me text and email at all stages of my order was great. I like the fact I knew when my order was processed and the delivery date. You then sent me information on day telling me time and drivers name which was good. I was very impressed by service and goods bought so would use you again and recommend you

Best prices I could find online in the UK. Great communication, all questions answered very quickly. Will definitely get all my Speedglas bits and pieces from here in future. Many thanks.

Welding rods need some additional packaging; they had punched through one end of the plastic tube.

Welder was faulty, but Rapid had it picked up and dealt with the problem quickly with no fuss

Thank you for your perfect service.

Thanks for all the fast shipment and the great communication.

You have the best prices i could find, delivery was fast and I was kept well informed about my order. I couldn't ask for more.

Very quick and efficient service, friendly delivery driver.

Telephoned for advice which was good although perhaps not delivered with enthusiasm.

It would be nice to know if what you ordered was in stock befor confirming order

I really liked the chat function. I got immediate response and got sensible advice. Ordering a complete TIG AC/DC setup with accessories and consumables took less than 10 minutes.

This is the fourth time I have used Rapid Welding (in the past month or so) and as on previous occasions they have been extremely helpful & efficient so I keep returning, everything arrives next day which no complications at all.

very happy with welder, just one thing about it, would have been better if there was a video of the welder that I bought in action.it would have given me a better idea of what it was like. I couldn't find a video anywhere even on you tube there wasn't any. But all in i'm very happy thanks again..

Very happy apart from the box was open when deliverd but otherwise excellent

Highly competitive pricing, brilliant service. Really couldn't ask for more - will certainly use again in future!

I have to say found Rapid Welding really nice people to deal with, enquiry handled immediately with no fuss, really impressed

Outstanding supplier, great quality products and great selection. I'll definitely return!

Delivery time was very slow and need no product stock indicator placed an order without knowing it is not in stock and wasn't informed what so ever that product was not in stock had to phone the customer service just so i could find out what is happening with my order. very disappointed in the lack of communication between the seller and consumer

Very good merchandises good prices fast shipping impressive communication is my second time that i shop from rapid welding and is in my top of my list shop

A major issue with a 3M Aircare unit which I know was ultimately down to 3M's supply chain. Despite this you guys kept us informed on a weekly basis and I believe you did all you could and I appreciate the efforts from all your staff in resolving this. Finally a good compromise arrived with us last Friday !! Thanks, Paul

Hello, Tig rod packaging damaged enough for rods to be falling out. Gas lens ceramic which was out of stock was not the right one when delivered Regards Daniel Knight

Apart from the delivery being a little long it was great. Also, I think you should have information on your products. You just have the picture of the item but some info on the products would be a great help.

Good communication excellent rapid service

Hello, the package was not very well but it's arrive in good order.

Alloy tig rods arrived to late for the job, had to go to BOC!

Andy You forgot to change my delivery address. Terr'O' Fafrications. Everybody down the pub thought that was Very Funny!! Terry'O'Fabrications please. Thanks Tel

good fast service better than australia

Very very impressed with delivery emails just the job

Phoned, quoted, ordered, delivered, that's rapid

Should have been told that the products were not in stock at time of sale.

My reason for giving low rating in one area, is rapidwelding should inform costumers weather items are in or out stock before taking payment, not not days later, this would leave shoppers an option to try another seller, otherwise, I would satisfied. Even the first anticipated dispatch date failed, apart from this, satisfaction was delivered. Thank you

Fantastic Service, great communications, a superb team!

Very sympatic and efficient team. Thank you.

Most impressive, as they did not even stock the item I ordered, and it arrived within a week. Bob

Excellent range of high quality items at very competitive prices, superfast service. I will, for sure be using Rapid Welding again.

Print2metal has been using Rapidwelding services For over a while now,and there services and response are always spot on Delivery unbelievable fast.

Thanks for all and by advance Happy New Year

Overall i was very impressed with transaction.

I can't fault the service I received.

Really really poor i thought i would support a local company advertising products that you don't actually have. real disappointment will just use someone that actually has what they are selling

Brilliant Tell all my Welding Buddies at school and in the field How good You are. Sometimes I feel like an unpaid Sales rep for your company. Always happy to point them to rapidwelding You have already received numerous orders from them Others. Merry ho ho's and a healthy new year to all rapidwelding staff. Regards Frank Hoekstra www.print2metal.com

Your delivery to Australia was great 4 days the other side of the world it took4 days to travel from Brisbane to my place which is 80 km away not happy about that but I understand it has nothing to do with your courier service it's a reason why I don't shop much in Australia

Took 10 days to deliver my goods and i had to phone up twice to complain about my non delivered goods. On inspection found product BO3CS25 and BO3CP25 to be of inferior quality upon which i will be making a seperate complaint when i find out haw many are faulty out of the 10 i ordered. I may possibly use you again just to make sure this was not a one off My order ref was SDN100679

I bought the Thermal Arc 175te kit from you, the bottom of the case was damaged on receipt but usable. On reflection some packing taped around the bottom of the case could have avoided this. It is a heavy piece of kit, I wouldn't say it had been dropped but put down heavily breaking the plastic which may have been brittle with the cold weather.

Spot on!! Thanks

I had to discuss this order with a lady in the office (apologies I din not take a note of her name) as delivery was required urgently, she advised to get the item on order on the website and that she would process it immediately which she did. The next day I had a happy welder so thanks very much. It is given me confidence to contact you guys for more regular orders.

I might have changed some of the answers if there were other than Yes/No answers

Andy was very helpful and his email replies were of a timely fashion, sometimes instant. It was a very small order, for an item not normally stocked, but it did arrive within the time promised and was well packaged. Without doubt, I will use this company again, providing their price remain competitive. Many thanks.

I purchased safety glasses from you and they are superior in price and quality compared to all other sources I looked at - I am very impressed and would highly recommend your products and services. When I rang to ask questions the support I got was impressive. Will I use you again - you bet I will. Thank You Lorraine

Very good support. To bad that u missed to send some items. But with good support and profesional personal it was never any problem.

Items dispatched and delivered very quickly competitive price against dealers in my area. Would highly reccomrnd.

apart from a short delay with my order due to not in stock I found everything else first class Thanks

You were the only firm to sell good quality cast iron welding rods.

Je n'ai que des paroles de louange,très bonne communication,produits de marque à prix avantageux,livraison rapide. Cest dommage que le site n'est multilingue,autrement, vous faire preuve d'un professionnalisme vrai et réel Je vous remercie

thanks very much for the quick delivery and good service !!

Swift and easy. Even to sweden. Thanks. Z

Only down side with last order was that the impression was at the time of order that you had it in stock but it took a few days before shipping. It arrived very quickly after that which made up for the delay however so overall, as expected.

Hi , I own a local mobile engineering company I rely on having reliable products and suppliers . I was sceptical initially in recruiting rapid to source my welding spares but these guys really know there stuff. They knew the part I needed and sent me exactly the correct part. Rapid communicated throughout the purchase very well it might be worth mentioning that I'm based in Queensland Australia which really is a long way from anywhere . Thanks again to andy and the team in the uk .Now undoubtably you guys will be my preferred welding parts supplier . Regards Anthony Sackley

Some of the items were loose in the package and the gauze on one of the CK Gas Saver adaptors was bent in one third of the circumference. It bent back ok but all the small parts ( collets, back caps, lenses etc ) could have been put in a small box for protection. An improvement would be an email to say package has been shipped, possibly adding tracking number details. I had problems finfing some CK parts on the website but the Search box now finds them, so perhaps the Search function was playing up then. The range of CK stuff is excellent and much more than I expected. All my enquiries prior to ordering were dealt with very quickly.

Cheers Andy - great support - timely delivery - and very responsive.

Hugely helpful when I had problems with my PayPal account when purchasing a welder. Great communications and very quick delivery. Thank You.

Front cover w/display was loose, looked like transport damaged. Put it inplace my self, welder works ok.

Telephone help from Andy was very good. I'm a novice when it comes to welding but didn't feel that I was treated as an idiot!

Originally bought a ck Flexloc tig torch off yourselves. I needed the flexibility the head design allows and that parts beautiful. The hoses have been nothing but trouble. Firstly i originally ordered a gas cooled torch and received a water cooled torch part numbers are similar, shit happens and all that. Well makes me pull out my finger and set-up water cooling, kinda worked out good, water cooled is nicer than air, the extra hoses + extra expense of set-up was worth while. Then last month im welding away (sub 150 amps dc) and bang, frigging power cable explodes, welding bay resembles a sauna. After coming to my senses i find the power cable had massively over heated till the water in it had flashed to steam. First thing i do is remove the blue cooling line and proceed to have the cooler empty on the floor, yep water was coming in just fine. Digging deeper i find the crimp on the power cable hose over time had been flowing the soft hose material into the hole in the power cable end that lets water flow out of the head till it had to all intents sealed its self. Causing zero flow and my problem. Fair enough i should probably have set-up some kinda flow fail safe not just relying on pumped pressure alone as a flow indicator. Caught early a simple cut back + re-crimp could have fixed things. So i go and order a new hose this time going for the cheaper vinyl one (just fine for my needs and i need something with more than the life span of the super flex if the crimps going to be done that badly again). Based on the part numbers supplied in the manual that came with the torch. Assuming it would have the same end connections as the original hose as based on the parts brake down it shows the same connections. Well it does not, it has 7/8" x 14 left hand. This point i give up. Thought CK was some of the best out there, but if there's going to be quality issues + other crap like this to contend with i will go back to weldcraft. At least there stuff could be ordered and got the same thing each time. Just wish they had the flex loc torch head :-( Its truly the best torch i have encountered. Half the reason i dropped £200+ (got both 2&3 series heads with it) was i wanted to avoid complexities, crap and down time like this. Heck should have bought a cheep piece of crap Chinese flex torch off the bay and used it till it snapped. Would have been a lot better off + had a lot less down time. Above all if you don't have something in stock - don't know when you will why list it online? And if it is unavailable, why not send list some alternatives on the email you sent me stating so? Heck you probably could have got more money out of me and not had the hassle of ordering it in. Me, im now waiting on yet a diffrent power lead - dinse adaptor to come from the states. If its coming direct from there any rate, i might as well deal direct and save the agro of a middle man.

Thanks to Andy for finding the part sat on the shelf, after it was thought to be out of stock!

Did not recive any tracking info, good service.

I ordered a set of 5 Hypertherm electrodes - 4 were delivered with one to follow. I would have preferred to receive an unopened pack but I guess that would have meant a delay.

fantastic service and extremely competitive prices, what more needs to be said, thanks.

A broad range of goods and unbeatable prices. Delivery painless

Great service! The only thing I would like is an international (Australian) postage calculator at checkout.

Wery good customer service, quickly shipment and good quality on goods. i will use you for more orders. tanks

Always very helpful on the phone and helped me out of a hole when I snapped my CK torch connector. Thanks.

Ordered Thursday afternoon, received in customer address in Finland on Tuesday morning. perfect

Out of stock on several simple product lines like welding rods, no reply to emails, cancelled order in end. Will not use again , dissappointed.

First time we have bought welding products on line as we usually buy from local companies. Great experience all round and will be looking into changing how we buy Thanks

On=line ordering was not as easy as I would have liked-in particular there was no indication that items were or were not (in my case) in stock. Having said that delivery was excellent when goods were available. Technical queries were answered satisfactorily. I think stock levels should be indicated as you deal in so many lines-it would help in planning!

I think that if you did not have an item in stock, that it would be flagged when you add it to your shopping cart, then you can decide if you would still like to proceed with the purchase. Maybe a rewards program or loyalty program to promote repeat business. But apart from that I have enjoyed using your service, and will continue to do so. Thanks Travis

Many Thanks!!

Easy to compare product on this product in this website. Very fast delivery ( i live in Norway) Easy to change to currency on website. Very competetive prices. I saved a lot of money when buying my plasma cutter from this website!

GRAVITY & SUCTION FEED/AIR DISCHARGE CANTILEVER OIL DRAINER 100LTR - Steel fabricated 100ltr reservoir with suction probes and air discharge. - Unit features cantilever oil drain pan which in suitable for use either under a lift or on the forecourt. - Drain pan utilizes vacuum suction when in the down position and is fitted with bogey wheels for easy mobility. Technical Data : Capacity : 100ltr Minimum Height to Pan : 130mm Maximum Height to Pan : 1660mm (Please quote us the best price for this item as soon as possible thank you.)(1 unit(s))

Being a home user I found it a pain to have the delivery by courier. Luckily I managed to get someone to wait at my home to receive the package on the 2nd attempt at delivery. For home users Royal Mail is a better option as we can at least pick it up from the Post Office. Some couriers are an 80 mile round trip to their depot from my home if they cannot deliver to us. Overall though - an excellent service.

Good job done, very impressed with overall quality of the item bought well made it should last.

Thanks very much, great overall experience

Good email updates on delivery as the parts were out of stock we were concerned as we needed urgently however we were given an estimate on delivery which you managed to improve on and the parts arrived when needed so very happy

Overall the service I received was pretty good. The only thing I would have liked was to have been warned that the box would have already been opened for testing. It was not a problem, just little worrying at first when it was delivered. Thanks

rapid delivery - 7 days to Australia. My fourth order in the last 2 years from Rapid Welding,

1 st class service as usual.

Excellent Service ...

Very happy with my purchase from rapid, good price, fast delivery to Australia. Shane

Very happy with my purchases from rapid, good prices, quick delivery to Australia. Will definitely consider using rapid again for next time. Shane

Very good service, updates on delay (expected) immediately and the same with shipping and delivery info. Excellent buying experience, and we will be using this service again.

Good pricing, good range, good website, fast delivery. I was disappointed that the mig wire I ordered wasn't what I thought it was. The image on your website was misleading.

Once again Rapid Welding have surpassed themselves. Even stuff they had to back order arrived very quickly and they kept me informed throughout the entire process. Hugely impressed with their service, I really am. A firm like this deserve to do well. I will certainly be placing more orders with them, and if i wanted to purchase an entire new machine I would DEFINITELY be placing my order with them without any doubt whatsoever. Really truly impressive service.. John Lewis

communication due parts being out of stock was well received , not just waiting without knowing what was going on - excellent service !!many thanks

Used Rapid Welding as they had items nobody else had! Anyway, they really cannot be faulted.. Top quality genuine items from the "proper" manufacturer, none of this "compatible" nonsense, very fast delivery, you even get a text to tell you when EXACTLY the stuff will come, and they could not possibly be more friendly to deal with. I am on my third order with them now, and trust me, they are the only people I will be using from now on.. john lewis

Excellent service. Order only took 3 day to come from England to Australia and another 2 day to be shipped in Aus. Quality good and the order was packaged reasonably well and sustained no damage.

Quick and reasonably priced Thanks

serious business, he missed an item in my order and after having contact rapidwelding he had me send the missing item within three days. recommended.

Navigation on your website isn't straight forward all the time and can be a real pain when you not sure what you want. Otherwise still all good Cheers

I found a couple of items tricky to find, the flow meters I need for TIG shielding use under gas equipment a section which at first inspection seemed mainly to be gas cutting/welding equipment. You have a great range of the CK products which I'm finding to be very good.

Rapid Welding is so great, that when I grow up I want to be just like you!! Regards, Red Star Welding Ltd

Aucun détails sur la disponibilitée des produit en stock! sinon super content..

Bonjour, très satisfait, mais pas de désignation sur les produits en stock! Alors après commande beaucoup d'attente pour la livraison! mais sinon très satisfait, merci encore...

When placing an order with an overseas company one wonders how it may go. I have to say your company exceeded my expectations. Your emails kept me updated on how the order was progressing and the shipping time was much better than I expected! Very easy to do business with, I will recommend you to everyone. Thank you, Thank you!

What I ordered only took 5 days to get delivered to Australia, that is quite impressive.

Very professional and slick set up.

Excellent customer service.Solved our welding problems in Rapid time! Great advice given aswell.Would highly recommend this company. Many Thanks.

I got an email to tell me my product had been picked and would shipped shortly and that I would recieve another email on how to track it, I never recieved that last email. This was only a very minor issue, other than that I was very happy with the service I recieved, 9/10...

Very reactive to my emails: answers received each time in a few minuts or tens of minuts. Every packages were well packaged. Everything was ok. Next time I need something you sell, I will first look at your internet site. T. from Belgium

workshop is very pleased with the products

Great service!

The shipment only arrived at end of yesterday (30/5/13) due to Customs and invoice interpretation issues at DHL Australia's end. Finally sorted out with a bit of persistence by myself and I am now in the process of setting up the welder to make sure it works and I can operate in accord with the Operating Manual. Thank you very much for the great service. Until next time,

My order was placed April 29 and I received it May 23. The delivery time is too long. It was probably not your fault, but may be sheared between your retailer and the shipping company. The DHL "Express" used 8 days from Southampton to Stavanger. On the other hand my experience with your customer support are excellent. Quick and informative replies. One of the best I have experienced from webshops.

Keep up the good work

Andy was very helpful and knowledgeable and was more than happy to spend time giving advice on which products to buy for a "novice" TIG welder. Prices were very competitive and a good range of products were available. Excellent communication on shipping & delivery. Won't shop anywhere else now :-)

brilliant service.... thanks

I was very happy with my dealings with the company. I did however have an issue with the delivery company but my phone calls to Rapid Weld were dealt with quickly and eficiently and my phone calls were returned. My son is now using the product and we would certainly order from Rapid Weld again in the future.

Very rapid delivery, items as described, excellent!

Good Service (By All)

Overall good service, but I had to wait a a long time as you did not have some goods in stock. This time around I had the time to wait but usually I need stuff fast. I will make sure things are in stock next time. Thanks.

would like to see full range of oxford welders listed on your site. pleased with the service!

Delay was due to we did not know the item was not in stock when we ordered it,still no problem it up,working and fits well.

I used your "Ask Andy" live chat service to find the most appropriate products to convert my MIG welder from a gas-only welder to a dual purpose one so that I could use it in "gasless" mode. Andy was extremely helpful and advised on size and type of connectors and sockets. A very knowledgeable man and my welder now functions perfectly in both modes. If anyone isn't sure what to do when it comes to welding expertise, all they need to do is "Ask Andy" and be assured of an excellent service.

Overall very pleased with the service from rapid welding

Thank you very fast delivery to Australia great communication, kept me informed all the way Cheers

I was impressed with the customer service and assistance at sourcing and obtaining my obsolete parts. Globally it proved difficult but I chose rapid welding for their service and back up. Also no ridiculous prices it payment terms. Just wish freight to the colonies was cheaper, id order more. Great work rapid welding team.

Great job guys!

This active communication through pop-up conversation window when I had problems with credit card payment, was very kind and made me believe this business is really working and somebody takes care of it!

Im doing engineering and welding at Holmesglen moorabbin in Melbourne All the guys are impressed with the 3M FX adflo system And i say proudly from the UK at rapidwelding.com From Andy,he's the dude men great deals here. So im sure you will see some orders flowing thru from this part of the world. I always praise you guys,very very happy chappy Would be nice to some of a loyalty programme happening

Very happy you stock items I struggle to find on the Internet but was disappointed by the layout if the website and the items delivered in an open bag.

Don't think I will be going anywhere else.............

Fantastic service I was amazed how fast you got my order to me here in Sydney Australia on my doorstep over the easter hols well done Apart from a slightly over crowded web page a fantastic service and very good prices when I compared to others Highly recommend and will be my first place to shop again.

WE WOULD BE GRATEFUL YOU INDICATE US THE DELIVERY DATE WHEN WE ARE MAKING THE ORDER.

You will be the first place we try from now on. Great service, Thanks.

Many thanks for your efforts, good product, easy payment and quick delivery! As a B2B customer from Germany, I´m sure to use your shop again!

Very good prompt service, very easy to use website with live help very happy with purchase and service!

Excellent value products and fast delivery - not something that usually goes together.

Hello The plasma shield screw is/was broken when the shipment arrive. Need to discuss with you how to get a spare parts and/or arrange the return. BR:Ismo

Very helpful to be able to speak to a sales person who knows their stuff, and is not patronising. Excellent service, will return.

The goods were in good order but not well packaged. When delivered the outside box was split along the top edges prompting me to photograph it fearing that something might have been lost.

This is the first time I have used Rapid Welding and I can say that the service and the goods were very good. I was kept informed of the status of my order and it arrived quicker that expected

Great parcel tracking service

Well done to you all .nice and pleasant transaction. Thank you.

Always very competitive prices, very good delivery and clear website!! I will continue with you :-)

Like the company name suggests RAPID! Honest, simple quality advice given if required. You'd do well to place this company in your browser for welding consumables etc.

Most items in stock. Great products. Excellent communication. Fast shipping. Already recommended to my friends.

i had orderd some tig ceramics and was supplied the wrong one's i emailed them and got a phone call next morning to confirm my order and the tig torch i had as it was thought i may have orderd the wrong parts after the call i received my bits the next day. this is the first time i have had a company ring me to confirm my order must say a big thank you for the promt delivery every time i have orderd from Rapid Welding.

well priced and great delivery - what more do you want

Excellent service and fantastic product (Thermal Arc inverter welder)at very competitive price and no bother shipping outside of UK. Well done all at Rapidwelding.

Overall experience/transaction was sullied by minimum postage fee of €21 including vat for 3 tig cups plus 2 collets to Ireland. I have no doubt this is losing potential customers.I will only ever use again if desperate

I got the wrong stuff! (Some of it.) I ordered a pair of 0.8 mm (0.030") rolls of the Lincoln gasless filler wire and got a pair of the 0.9 mm (0.035") instead. I have emailed Andy about this and hope he can sort something out. I'm very happy to once again be the proud owner of a Kemppi MIG/MAG welder! Shipping was super fast and packaging was excellent. The website is good, but gives a cluttered impression at first. Now that I'm used to it I find it very functional and logical. But it can perhaps be made more attractive and inviting for new users. All in all I'm very happy to be a Rapid customer. The advice from Andy before purchase was very good and highly appreciated. Thank you Rapidwelding!

Parts were smashed on receipt, The box had opened inside a jiffy bag, inside the courier's bag and knocked together and smashed,however this was rectified by replacement within 24 hours, prices are slightly higher than some other sites but the service makes it worth shopping with you.

Fantastic service. Already recomended to my freinds

I recommend a replacement delivery company. DHL had a problem at the last mile delivery, I had to pick up the consignment at centrale because DHL delivering a only morning.I have two bad experiences from the last year. And in mail correspondence is "The Rapid Team" little bit like anonymous signature. Otherwise the selection of products on your site is excellent.

Fast shipping and good mail communication.

Very good service. Would recommend to others.

the people i have spoken to were very helpful and knowledgable about the products i was planning to buy they arrived very quickly even though i live remotely on west coast of scotland no hesitation in using the company again

great all round service and good value for money.

Disappointed that the website didn't highlight that there would be DELAYS on some of the products I ordered so that I could consider other suppliers. It would make me think twice before ordering through you again.

All good, thanks.

Excellent service above and beyond what is expected these days. Pete

Only reason I put 9 for ease of use is because I had to phone regarding parts for other items we had ordered. Overall service was excellent.

Alternative less expensive shipping method for oversea shipping. For example RoyalMail Small Packets. It is as fast as DHL economy select and very reliable. Thanks Peder

The picture on the website of the weld blanket I bought is different to the product sent. I didn't base my purchase upon the picture but on the description of the item so am happy with the product purchased.

Great to deal with, enough so that i was happy to buy from Australia and will continue to deal with you.

After sales backup has been excellent, I think this is a very important factor when buying. Trouble is, you don't know until you need it !

Delivery was delayed because one item was out of stock but I was well informed about the order status. Great service. A real time stock status would be great.

i have used this site a few times now and always find what i am after and always at a good price. on my last order it was nice to receive a email saying that one item was out of stock and saying when the anticipated dispatch date is.

Flint cups didnt fit on Aga spark lighter. There should be more information about goods in website (for example screw thread in those flint cups etc)

Excellent fast service, a small part was missing, Rapid immediately sorted it out and sent off the part by courier

I waited in all day friday for my delivery.Fedex rang saturday to ask about delivering monday instead and to ring them.when i tried to ring both the numbers which the guy who called left there was just an engaged tone.I know this is not rapidwelds fault but fedex's.

There was as small error and parts of my order were not delivered but one phone call sorted the problem and the parts arrived in the post the next day.

No other supplier I found carried the items I found on this web site. Thanks for getting those pieces and not over charging for them.

many thanks for a great service

If all E-mails could be headed with company name it would speed up comunications & prevent mail being missed / place in spam files.

Ordered from australia and was very impressed. I have already put a friend onto you. thanks heaps

A comprehensive selection of quality welding products for the back yard engineer to heavy industry. The only online store where I could find the item I was looking for!

Impressive service. Will recommend you to others in the future. With greetings from Iceland.

The on-line question and answer service was very useful. Many thanks.

Very good service thank you. Friendly people when I called. Goods dispatched pretty much immediately once ordered on-line.

... everything was perfect in your treatment of my first order. I would just encourage you not to place advertisement stickers all over the ordered equipement; instead you might want to create a small "Rapid Service Booklet" with useful tips for a proper welding experience and maintenance and all the contact info and procedure for aftersale service (something with valuable content); you might then also join a sticker for customers to place where they see fit. Thanks and looking forward to good buys at Rapid in the future; best regards, Alain Frauchiger.

Excellent products and service and very fast shipping to Australia. Thanks!

There was a bit of an issue with using PayPal, due to myself being in Oz... and address verification not yet implemented for Australia. But fortunately the order was eventually forwarded. I buy quite a lot of tools online, and fully expect to order from you guys again. Thanks

Reliable compagny, good services and fast delivery. Thanks.

THANK YOU ALL AT RAPID

The only fault i had was when i bought the item and paid for it you never had it in stock and i had to wait.

Really good quality service. Easy to use website, fast delivery and extremely well packaged. Would definitely use again and recommend to others.

Order was easy but not in stock. sent out as soon as practicaly possable. Thanks for a easy service.

as in the past (this is my second welder from you) Andy was prompt and helpful giving me the confidence that I had chosen the correct product. There may be cheaper sites around but service is important to me and I wouldn't go anywhere else

Thanks for rapid supply of quality welding parts at very best prices. We will be using you regularly.

Get Fronius on board Please. Fantastic machines pricey but awesome there always people complaining about expensive equipment We all love to have it but only a few will buy it and never complain Price is forgotten long after quality is remembered. This will fir the quality of your web-store perfect. Regards Frank Hoekstra

Web site lacks detailed information about some items. Kemppi products are great!

I have always used rapid welding, I am a very small business so budgets are tight and rapid welding are my one stop shop. Although wedling is not my main business, they helped me source a good mig welder, plasma cutter various consumables and sundry items at very reasonable prices. Also very good for general advice, if you are a hobbyists dont hesitate to call them...its not just the professionals they deal with. Martin, www.trailerspec.com

Bought a Kemppi stick/lift tig welder, works GREAT!

Some other suppliers are offering liquid gasflux in just 3 ltr batches rather than 4x3ltr which is a lot to spend out if you only do limited amounts of brazing. I would like to see you do just 3 ltr containers on your site, more importantly I then won't have to go elsewhere when I need to buy some more.

Thanks for the product works a treat thanks

Took a week for my goods to arrive due to me specifying a different delivery address to the invoice address, I recieved the 'automated' email asking for proof of ID to be faxed twice despite me phoning and being told to egnore it! Spoke to one of your managers in the end, he was very apologetic and sent loads of freebies so all good in the end.

I have left the goods arrival question blank because there was a problem with an ordered item, which once solved was dealt with and resolved very quickly.excellent all round service. Thankyou, Regards Malc.

I still haven't received this order. It doesn't make sense to ask me to comment on an order which has not been delivered. I ordered on 21 April and I am still waiting. Wrote to Roy who hasn't even bothered to acknowledge my email. Please put all my comments on your website so future customers are under no illusions as to the exact service they will get.

Great Customer Service but i wish you had the facility to know if you actually had the product in stock. I had to wait over a week for the last item before it was delivered, whilst in this case it wasn't totally desperate for me to have it next working day i would of prefered to know that you actually had it before i ordered it.

I ordered clear argon flexible hose and received black. No big deal though.

Yvonne, Newcasle. Other suppliers approached about my requirements just got vacant looks.or comments like( nobody does that kind of equipment ) Andy sorted it out within 15 mins of my enquiry.I have no hesitation in highly recommending this company.

A bit disappointed it took 9 days for order to arrive

Amazingly quick dispatch and delivery. Thanks

I found all aspects of service quite acceptable. However, I am not feel that the product is of the same quality as I bought elsewhere previously. And even the said products from a quality point of view should have been better. I will not be buying 3M again.

I bought a Kemppi Minarcmig 200 evo from you and I

The welder was packaged OK but has a slight dent on one side. I traded emails with Andy and he explained that 90% of Kemppi's are like that. Of course, I do understand that this is not the fault of Rapid Welding and it does not affect the functionality but its a shame with a dent on a new welder which is otherwise brilliant. Andy did explain that you have raised this with Kemppi before but with no improvement. Other than that, I am a happy customer.

I have just brought the Kemppi 251R. I'm very impressed with this machine. Have welded everything from thin galvanised sheet to 20 mm thick bases on mild steel shafts. I found this machine very easy to set up. The dynamics dail is great for reducing the splatter on the welds. I have used the machine on near full power all day with no problems. Can set it Quickly for simple fabrication tasks and get it just right for full welds.

I dealt with Andy Doe, he was first class.

missed some items from order but rectified very quickly first class

Rapid welding,rapid supply,excellent service

Just a small moan - your website is designed for a much higher resolution than I am able to use - causes a lot of scrolling - also causes some odd behaviour with the basket...

very helpful advice,,,thank you

great on line chat

Please, give Andy the "Customer Service World Gold Medal".

Excellent service, will be using Rapid Welding supplies for future purchases

Great web site & great prices, Thanks.

Excellent service, Not used welder yet due to other commitments, will use Rapid welding again,

TIG Torch and torch parts ordered: One item was missing even though it was listed as sent on dispatch note. (Rectified later). On website matching TIG Torch to torch parts was confusing. Enlargement of photographs is poor in that it gives little or no further understanding of product. In many cases the juxtaposition of a 12" or 300mm rule would help in understanding scale. Telephone support is first class.

Once more very impressive service, very good stuff for the price, so much mor expensive in our countries, Why? Thanks to Europe ;-) Thank you once more

Question 5 I belive should read goods as in question 6

Order Nr. W7575: Everything was perfect. I would order again. Thank you very much! (P.S. One little thing is missing: W000727 I received only 1 wire reel lock, but I ordered 2. I checked twice, but could not find the 2nd one. Is it possible to send it separately to me?)

Very good communication between me and rapid welding, have bought again from and will continue to do so

An absolutely fantastic experience.....paid for my item at 7pm Friday night and it was at my door in Sydney Australia at 9am Monday morning. A great service and would definitely use you again.

the package was really good / the expect time delivery was very good / the only sad point is the postpone of a part of the command Thanks

Thank you for a top quality welder and excellent service.

Head and shoulders above other suppliers, great range of high quality products. Supplied me with Welding rods, Plasma cutter, Welding consumables, majority of the items arrived the next day. My experience so far has been that they are a professional business, I would and have recommended them to friends and colleagues.

A fast and efficient service, many thanks

Very good service, will be back for other goods for sure!! Thank you very much.

first time of being used, service very good and efficient.

Communication was prompt and informative. Item I ordered was not in stock so was offered alternative. Kept informed and even received parcel before Christmas! Excellent service! Many thanks

First of all, let me wish you a happy new year 2012 ! Thanks a lot for your efficiency, I got the Powemax30 and welding tables in the morning of 23th, that means that you sent the goods by Express mail without surcharge ... That's very kind and I wish to thank the whole staff of Rapid Welding or their customer care.The leather goods arrived this morning, I'm very pleased with the quality I got with ALL the products I ordered through your company : I never never never experienced a online store that has such a quality of communication, good advices and service !

I think I have found the cheapest kemppi mig welder in Europe. Thank you internet and thank you rapidwelding.

- Exellent customer service - quick response to email/quotes - Competetive prices - Good quality on received goods - Highly recomended!

It was super to order from your site, easy to use and fast delivery. I only have ++++ to say.

all products were first class

It is good to see that you stock many items that are getting harder to find , also the mini packs of specialist welding electrodes are a good idea,

Excellent service. Fairly competetive pricing and goods delivered on time.

I found your website to be extremely easy to use and very informative, I will definitely be looking to use your company again. Phil Rosier PR Engineering

on certain browsers/settings the shopping basket on the right of your website is off the page. Also the confirmation emails are too wide to print from MS Outlook, you miss the RH side of everything - I have still not found a setting to get round this problem. Can't they be sent as text instead of all the graphics?

Perhaps a Discount Code for use by forward sellers

Excellent service, the goods arrived at the stated time and are top quality and very good value for money. Thank you

I'm first time customer. Excellent service. Ordered item was out of stock but I received very good info when the shipping will be done. Tracking feature is very useful. Fast delivery to Finland.

As indicated above, I am very pleased with the service prior to my placing of the order, and afterwards also. All questions and inquiries were very promptly attended to, and the shipping to a UK address (I live in Sweden) went very well as well. Good work.

the late delivery was more due to the french postal services, which tend to slow down during the summer holidays. I appreciate the personel service, this is to say that I just simply telephone when I need info. Well done rapid welding, you keep the proffession alive.

Your communications are great. Instant chat and telephone advice made an easy job of my complicated purchase requirements. Andy was very helpful.

Had a product sent to me that was wrong. I returned the product and the exchange was on my front door in 24 Hours. Very impressed. In this day where time is money they were ahead of the game. No fuss. Easy will use again. Steve

There is simply no need to go anywhere else.

Good products at a good price, quick response to questions and fast delivery

Great Service , Excellent comms , Rapid postage A++++++++++++

Good service and products, would use again.

Excellent communication and prompt delivery. Can't really get any better than this! Only minor point, I was after a 3m maintainable respirator and flame retardent overalls but couldn't find these on your site.

As a suggestion to site improval: Out of stokck pop-up when ordering goods that you don`t have in stock.

Next day delivery & very well priced,you can't ask for better than that

thanks again

Website is very full witch makes it a little unclaer

Very efficient fast service and good quality products, our first port of call for welding consumables

I am a belgian welder and bouth a new weldingmask wild and pink its such a succses that some off my colleges will buy stuff with Rapid welding .......ill be back .Thanks for the great service .

Excellent in every way and I just cannot think of anything that could have been better!

This was the first time that I have ordered from you, and found the whole experience of locating the MMA electrodes I wanted, the relevant information on performance of what I was buying, really easy and very helpful. Although I am just buying for my own personal use I will definatley purchase from you again.

When I placed my order and recd your acknowledgement I was under the impression that the goods ordered were available from stock. As I was making my purchase as a birthday gift for a friend, the delivery delay was important to me. The goods did not arrive in time and I was obliged to buy something else as a gift. Had I known that the item was not available from stock I would have looked for another supplier or indeed another gift. To avoid such disappointment you should state stock availability on receipt of order.

ESmaller bundles of tig wire would be

I had an automatic email from you saying stock was out and would be restocked in 6 days, but when I phoned, it turns out the order had been dispatched.

Very good service. Unfortunately items broken during transport.

excellent, a very good supplier for sure. thanks

prices very competitive, before ordering online i wanted confirmation that items were instock and would be posted out reasonalbly quickly - your Customer services were very helpful and polite and items arrived within 48 hours.

Yes friendly and helpful staff on the telephone

I answered Q6 negatively because ten plasma electrodes did not need to be put in A4 jiffy bag and then inside a courier company bag for delivery by a courier. All it needed was a smallest available jiffy bag and 1st class post by Royal mail. Save the planet !

Hi You can see from the above that I'm positive about my rapid welding experiences - however I'm puzzled that you don't appear to have any accurate system for stock control info on your website. The majority of my web orders your website has indicated that you have items in stock but it turns out that you haven't for some of the items. If you phone then you are told the accurate stock information - so you have that info computerised but it doesn't seem to be linked to your website. On my last order I phoned to check stock levels and found that one item you never stock but this is not stated on your website. Your internet customers could of course phone to check stock levels each time for their orders but this wastes time for both them and you. Other internet sites has linked systems to show accurate stock levels on their websites - I'm sure you would save yourselves work if you could do the same. Sorry for the nag - the rest of your service is bril!

Quick to acknowledge receipt of order. Although some items were out of stock, the order was filled within a couple of days.

great products at great prices a hidden gem of a supplier cannaot wait to use you again, I am converted.

I am not in the trade and use my welding equipment very occasionally. My purchase and recommends will be only for the Motorhome league who use the welding cable to wire up their inverters as it is more suitable and lighter than conventional wiring supplied.

I found Rapid to be a very good service, good communication,even phoned me about a part I had mis-ordered, fast delivery.well packaged.wide choice of parts,reasonably priced. I will recommend to my friends & family. regards Brian.

No complaints I am very satisfied with both handling, information and the good I bought!

enough choice and fast shipping, not expensive, kind regards, ron otter heerenveen netherlands

A quick and easy to use website. simple account setup and payment. Good communications and quick delivery. What's not to like!?

prix exceptionnels, livraison rapide et sans problème,un site web hors pair pour la soudure. Un grand Merci depuis la Suisse.

Goods were out of stock so despatch was delayed by a few days. Otherwise it was a good shopping experience. Thanks

Good service and prompt delivery

I think you have the best customer service team that i have dealt with for years. Honest friendly and a pleasure to deal with. thumbs up folks :)

Thanks guys, great service, spoke to one of you on the phone to track my order, pleasnt, professional and very helpful. Adressed me by my first name which is nice. Soon as I can get this welder fired up I'll be in touch for consumables. good work guys, pleasure doing business with you. Nick Benbow.

A very quick and efficient service and very secure with payment details all in all excellant.

Delivered bang on time, excellent customer service and we look forward to dealing with you again!

Appreciate the gas fittings and plug adapter thrown in, made the machine ready to go, no need to raid another welder! Thanks

First Class service

Great service. Thanks David

I Feel It Would Have Been More Professional To Have Used An "O" Clip Rather Than A Jubilee Clip On The Argon Hose, And The First Three Pages Of The User Manual (English Version) Were Ripped At The Stappled Edge,Other Version Perfect.

Although there was a delay in the delivery of my welder, I understand it was beyond your control and I was impressed with the next day delivery to get it to me in time to complete an important job. Thank you Logan for your help. Kind regards, Dave Pulford.

You sell sanding pads but no backing pads to mount them on.

Very good service!!

Just one notice,can you make a french translate of your website...

absolutely first class service and fantastic price

Unable to order via site as no price shown, ordered via phone all very good will shop with again !

Bank payment page crashed n burned so wasnt sure if order had been sorted till got confirmation of order email. apart from that it was sound.

New customer, but found you deliver great service. Many thanks.

bonjour votre cite et au top . juste une remarque a fair juste joindre une facture au devis du pays concernant la acheteur ça serai le top du top vois la merci d'avance

I am very pleased with the service and quailty of your products

I have used you guys several times in the past and consistently receive a good service at a competitive price. Professional quality products stocked. Well done! The fact that I recommend you means that you have succeeded. Really – well done.

Bought some Dinse type connectors, there was no choice of brand. Should offer branded connectors as well as un-branded. I realise that 'Dinse' etc may be more expensive but am willing to pay more. The connectors needed some wire-wooling to fit the existing. Prices are good but can still some items cheaper - perhaps offer a price match?

Al menos, desde Galicia, lo adquirido en sus instalaciones ha sido "una maravilla", darle mi más sentida enhorabuena. In English, je,je,je At least, from Galicia, it acquired in its facilities has been "wonderful" to give my most heartfelt congratulations.

I received an email saying my order would be delayed by about a week. This was at odds with the information on your website and I nearly cancelled and went elsewhere. I then received an email saying it was being despatched and it arrived next day. This is the third time I have bought from you and I have been extremely impressed with the quality of advice and service. Your website is an object lesson in how to make it clear comprehensive and easy to use.

Only problem I have is that I felt the postage price was a bit heavy but I reckon in the future I´ll get stuff sent to my UK address and forwarded from there. Thanks a lot.

Dear sir/madam I received the products late due to snow before xmas - this was no fault of rapid welding supplies Regards

I had looked at your web-site a couple of times, but was very close to buying a welding mask off ebay. Your price was competative there, but buying direct was actually cheaper. Maybe I'm just getting old, but I misread the prices on your site; e.g. the 9100x is £181 + vat; but looking quickly (as you do when comparing prices) I made an assumption that the price next to the photo (the SSP price whatever that is) of £260 was the total price including the saving of £79. I got it wrong, but so might others . . . I was impressed to phone up and have expert recommendations straight away.

impressed with the immediate phone call as soon as I sent an email stressing my need for imemdiate delivery, althouigh, i was annoyed with the delay in the need of my verification. I believe this should have been done immediately. As this delay nearly made me miss my package altogether. Andy has fast and prompt service, the lady that rang me was very friendly.

very good service, i had a problem with the delivery in France, and you did exactly what i expected from you, perfect job, perfect price best deal

all the obove the snow and frost did not disrupt your speedy transaction.. merry christmas to you all . i will deal with you again kind regards rodney

My husband actually dealt with this purchase and was extremely impressed with all aspects of his contact with Rapid Welding from initial enquiry through to delivery of goods and in particular with the online product specialist facility.

I was very impressed with the speed of delivery. I placed my order on Friday afternoon and it was delivered on Monday morning.

I think it is imperative to handle 'fake' items as well, at mutch lower prices. Items are really 'consumables' and our experience is that are identical in quality and operational life. American brands are loosing market in volume products because they still try to sale 'their name' instead of 'their products', if you get what i meen.

very good service and will use your company again..thanks

well done rapidweld!! finally found a supplier that does what it says on the tin. so impressed I opened a trading account with them. I used the online chat and received an immediate answer to my query. thank you.

website a bit "dated" in appearance. too many "advert boxes" etc. great service though, delighted with the assistance on phone. "live" webchat did not seem "live", rather an automated response, but maybe Andy was having a bad day. advice given was helpful either way. many thanks

Really professional service, thankyou very much from Italy.

Thank you for answering my questions without prejudice and the quick delivery of my order.

The best online welding shop. Excellent description, very helpful and a great service.

Goods were damaged by carrier but you responded quickly, efficiently and in a friendly and understanding manner to fix the problem, which has been satisfactorily resolved and I am happy with the result.

You didn't come up when I did a web search. I was specifically looking for Nissen Metal Markers and, when I searched, I found Nissen's own web site in the USA, and their wholesale importer in the UK but not you. I only came to you after I'd contacted Weldspares and they'd given me your details.

Website - clear enough, for some reason I had a devil of a job finding gloves (they are hidden in workwear or something) Advice - very good. A while back Andy told me to get a Kemppi 180 and Powermax 30 plasma, and they have transformed Land Rover fixing from a horrible job into a pleasure. I've started making stuff as well! Prices - I haven't found anyone to beat you. And free delivery is very decent, particularly as some of this stuff is pretty heavy.

The 'Live chat' with Andy was very helpful. He was able to direct us via 'links' to all of the required website pages and assist us in choosing the right product for our specified application.

goods were a bit long in arriving ,understandable as they were coming from the states

Professional effective and friendly advise Wide product range Efficient delivery and communication about exceptions Good tracking mechanism

Was very happy with the service provided. Online site is simple to understand. Delivery was fast and well packaged.

I received a message saying the product I had ordered for next day delivery was unavailable for one week because it was out of stock. When I called to say that I urgently needed the product within two days(and would therefore have to cancel the order and go elsewhere), I was told I would receive my order, or a superior product at no extra cost, the next day. The next day my order arrived. Now that's what I call service.

FROM INITIAL ENQUIRY TO RECEIPT OF MY ORDER, THE SERVICE WAS OUTSTANDING, THANK YOU.

many thanks

Good service excellent quality products with fast delivery

Excellent service again, good communication. Very highly recommended.

Need a larger selction of products - I always try to lump orders together wherever possible, asd paying delivery here and there for individual items adds up over the year - i'd prefer to order it all from one source, even if theyre not the cheapest on everything, as it saves time and money hunting around for individual suppliers. In this case i was after some airline components as well as welding consumables, and found the range to be lacking here slightly (ie. i wasn't after a compressor and there is nothing else in that category).

Have not welded for ten years or so and so had a few questions about how to weld up some railings and what filler rods to use, my questions where answered very quickly and has enabled me to finish my job with no problems. Thanks

Of the 4 nuts received, one was seriously undersize on the external dimension (AF) which frankly would give suspect strength, the other was not bored and threaded at all. The Tails were OK. But for a figure of appro £2.00 it's not worth sending them back.

Overall good quality of service, i thought shipping was a bit pricey.My invoice didn't specify the quantity ordered either.Hope this could be addressed,

A very quick and easy service

Really effective web site and easy to use

Thanks for your service there was a delay but this was not your fault and you delivered when you said you would

Good service. The order arrived, well packed, in 3 days.

Your service is excellent ! I have bought several items (including a welding set) from yourselves - Andy has been very helpul and efficient. Many thanks for your help !

Great service and fast delivery, regards from norway.

We would like to thank you for your efforts to ensure that the welder we ordered was delivered to us in time for an important job despite your not having one in stock at the time. Many thanks!

I feel that the p&p i paid for the size and weight of items was too much money, i think it could have been posted cheaper. it doubled the total cost.

you are a first class co. to have dealings with

An excellent service, a small piece of kit but it was for a big job,my customer is very pleased.

i will be making rapid welding supplies my first site for future purchases.

It's been a pleasure doing business with you. Got some good advices before I made my purchase and the goods delivered fast. Tumbs up to you. Will recommend you to others

As the saying goes 'well I didn't expect that!' The advice you gave us was excellent and so helpful. The goods were delivered the following morning. When we found we had ordered the wrong things - our fault entirely, you could not have been more helpful and obliging and utterly charming on the telephone. We only had a very small order but were treated as though we had spent a lot of money. We will sing your praises to anyone relevant. Firms like you deserve to thrive. Thank you so much.

Excellent service and very cooperative when we had ordered the wrong item

Item was expensive for what it was, but I couldn't find it anywhere else. postage was alot as well. Other than that the website was really easy and a joy to use.

price and delivery are second to none

Without saying too much I was very impressed by your service, in fact the goods arrived a few days after order. I think there is no way to process an order in a more rapid way. Unfortunately the Fedex tracking system did not work, and so I could not track the delivery. Congratulations to all your team involved in the order Jean

The right product, the right price, delivered to my door.

First class service. Faultless communicationp

It is a pleasure to call a company and get very good service,i was also impressed with the technical knowledge of the staff,i will have no hesitation with reccomending you to other welders and fabrication firms Dave Yeowart

Visor supplied with head straps didn't fit, assume wrong visor @ £7 couldn't be bothered to chase.

You did what you said on the can I would definatley use you again

All good were delivered fast and as described. Unfortunatelly the Blue Mirror Safety Specs werde broken due to insufficient protections within the package. The rest of the package has been in a excellent quality. Regards, Andreas

Especially impressed whith detail knowledge,an will to supply the correct parts/configurations.

Excellent service, nothing to complain about. I'm especially happy with the partial delivery instead of waiting for completion of the order. Thanks, I will come back for sure.

Andy gave me sound advice so A++ for him. I recived my goods in remarkable time even during the run-up to Christmas, comunication was outstanding and the small unfortunate mistake in my order was rectified so quickly I had the correct item the next day. I will definatly be using again on a regular basis.

Online chat advice received was excellent and fast combined with unbeatable value (Could not find the items anywhere near as cheap) led me to buy the products from your site, Nick

Delighted to find your site.Will definetly use again.Thank you.

great help from Andy!

Very helpful 'Ask Andy' help desk. I would use a trade counter if you had one.

Merry Christmas!

very simply to buy fast delivery good item tracking. generally very recommended !!

Your online product information service enabled me to immediately fill a gap in your product specification and allowed me to continue to placing an order the same evening. thank you.

Just want to say thanks for your brilliant service and advice. My Lincoln 161c arrived today and I can't praise your service enough, much better than any of the local companies I've tried and more cost effective too! Thanks once again, I'll be using you for all my welding needs in the future...

I use Rapid at work and home, and will continue to do so!!! Many thanks, much appreciated.

Very good service!

Thanks for the good service and keep it up. I enjoy welding with my new machine!