{"id":606,"date":"2015-10-22T10:26:00","date_gmt":"2015-10-22T10:26:00","guid":{"rendered":"https:\/\/rapidweldingbl.wpenginepowered.com\/?p=606"},"modified":"2025-03-14T11:37:21","modified_gmt":"2025-03-14T11:37:21","slug":"pleasing-customers-plugging-awards-nominations","status":"publish","type":"post","link":"https:\/\/rapidwelding.com\/blog\/articles\/pleasing-customers-plugging-awards-nominations\/","title":{"rendered":"Pleasing Customers &amp; Plugging Awards Nominations"},"content":{"rendered":"\n<p class=\"has-text-align-center\">We love it when a job&#8217;s done well, even more so when we receive lots of glowing feedback from our customers!<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading606_a247ca-95, .wp-block-kadence-advancedheading.kt-adv-heading606_a247ca-95[data-kb-block=\"kb-adv-heading606_a247ca-95\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading606_a247ca-95 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading606_a247ca-95[data-kb-block=\"kb-adv-heading606_a247ca-95\"] mark.kt-highlight{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading606_a247ca-95 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading606_a247ca-95\">Following a recent survey of our service questionnaires, we are delighted to announce that customers have been rating the\u00a0<em>&#8216;Overall Quality of their Rapid Experience&#8217;<\/em>\u00a09\/10 out of 10!\u00a0\u00a0<\/p>\n\n\n<style>.kb-image606_95b85f-96 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<div class=\"wp-block-kadence-image kb-image606_95b85f-96\"><figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"200\" height=\"200\" src=\"https:\/\/rapidweldingbl.wpenginepowered.com\/wp-content\/uploads\/2024\/10\/image-1.png\" alt=\"\" class=\"kb-img wp-image-570\" srcset=\"https:\/\/rapidwelding.com\/blog\/wp-content\/uploads\/2024\/10\/image-1.png 200w, https:\/\/rapidwelding.com\/blog\/wp-content\/uploads\/2024\/10\/image-1-150x150.png 150w\" sizes=\"auto, (max-width: 200px) 100vw, 200px\" \/><\/figure><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading606_900de8-f9, .wp-block-kadence-advancedheading.kt-adv-heading606_900de8-f9[data-kb-block=\"kb-adv-heading606_900de8-f9\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading606_900de8-f9 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading606_900de8-f9[data-kb-block=\"kb-adv-heading606_900de8-f9\"] mark.kt-highlight{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading606_900de8-f9 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading606_900de8-f9\">With a brand new website launched this year, and a\u00a0<a href=\"http:\/\/welding-world.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Welding World nomination for Best E-commerce Website Organisation<\/a>\u00a0(amongst others, but more on that later),\u00a0we have been keeping tabs on what customers think about the new layout and usability, hoping our efforts have provided a much better, and easier, experience. We are very pleased to see that we&#8217;ve received scores of 9\/10 in this area too, along with positive feedback on product choice and competitive pricing.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading606_594f5d-c0, .wp-block-kadence-advancedheading.kt-adv-heading606_594f5d-c0[data-kb-block=\"kb-adv-heading606_594f5d-c0\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading606_594f5d-c0 mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading606_594f5d-c0[data-kb-block=\"kb-adv-heading606_594f5d-c0\"] mark.kt-highlight{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading606_594f5d-c0 wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading606_594f5d-c0\">Delivering goods on time has always been our aim, even when shipping abroad &#8211; Rapid ships worldwide! &#8211; and it seems as though we&#8217;re achieving our goal quite well with customer feedback consistently coming in with\u00a0<em>&#8216;Goods Arrived Very Quick&#8217;, &#8216;Goods Well Packaged&#8217;<\/em>, and<em>\u00a0&#8216;All in Good Order&#8217;.<\/em><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading606_a51528-7f, .wp-block-kadence-advancedheading.kt-adv-heading606_a51528-7f[data-kb-block=\"kb-adv-heading606_a51528-7f\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading606_a51528-7f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading606_a51528-7f[data-kb-block=\"kb-adv-heading606_a51528-7f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading606_a51528-7f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading606_a51528-7f\">With a friendly, dedicated, and knowledgeable team on tap to answer all your queries, no matter how big or small, it&#8217;s no surprise that<em>\u00a0&#8216;Quality of Communication&#8217;<\/em>\u00a0is regularly marked as\u00a0<em>&#8216;Impressive&#8217;<\/em>\u00a0by customers using the online chat facility, or speaking directly to one of our team in the office regarding sales, servicing or product choice. The answer to\u00a0<em>&#8216;Would You Use Us Again?&#8217;<\/em>\u00a0is consistently\u00a0<em>&#8216;Yes&#8217;<\/em>.\u00a0<\/p>\n\n\n<style>.kb-image606_8d323b-67 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<div class=\"wp-block-kadence-image kb-image606_8d323b-67\"><figure class=\"aligncenter size-full\"><a href=\"https:\/\/www.welding-world.com\/\" class=\"kb-advanced-image-link\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"210\" src=\"https:\/\/rapidweldingbl.wpenginepowered.com\/wp-content\/uploads\/2024\/10\/pleasing2.gif\" alt=\"\" class=\"kb-img wp-image-607\"\/><\/a><\/figure><\/div>\n\n\n\n<p class=\"has-text-align-center\">The whole point of analysing our customer feedback so meticulously, good and bad, is to ensure that we get it right. We actively encourage customers to voice their opinions of the service &#8211; which are then, with permission, shared on the website &#8211; and additional comments have highlighted that we seem to be succeeding in providing an excellent after sales service too, with one of our customers commenting\u00a0<em>&#8216;I have an expert at the end of the phone to help&#8217;<\/em>. Value for money and speedy delivery have also been noted, as well as comments such as\u00a0<em>&#8216;overall a great service&#8217;.<\/em><\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading606_727808-3f, .wp-block-kadence-advancedheading.kt-adv-heading606_727808-3f[data-kb-block=\"kb-adv-heading606_727808-3f\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading606_727808-3f mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading606_727808-3f[data-kb-block=\"kb-adv-heading606_727808-3f\"] mark.kt-highlight{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading606_727808-3f wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading606_727808-3f\">If you&#8217;ve received outstanding service from Rapid, or are impressed with the new website and products available, why not vote for us at the Welding World Awards. We&#8217;d be grateful for all your support, and with voting ending in just one week, please take a few moments to follow the link below to vote for Rapid Welding.<\/p>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading606_570add-6a, .wp-block-kadence-advancedheading.kt-adv-heading606_570add-6a[data-kb-block=\"kb-adv-heading606_570add-6a\"]{text-align:center;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading606_570add-6a mark.kt-highlight, .wp-block-kadence-advancedheading.kt-adv-heading606_570add-6a[data-kb-block=\"kb-adv-heading606_570add-6a\"] mark.kt-highlight{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<p class=\"kt-adv-heading606_570add-6a wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading606_570add-6a\"><a href=\"http:\/\/welding-world.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Welding World Awards<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>We love it when a job&#8217;s done well, even more so when we receive lots of glowing feedback from our customers! Following a recent survey of our service questionnaires, we are delighted to announce that customers have been rating the\u00a0&#8216;Overall Quality of their Rapid Experience&#8217;\u00a09\/10 out of 10!\u00a0\u00a0 With a&#8230;<\/p>\n","protected":false},"author":1,"featured_media":1788,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"footnotes":""},"categories":[15,575],"tags":[399,146,207,765,380],"class_list":["post-606","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog","category-blog-2015","tag-awards-2016","tag-feedback","tag-happy-customer","tag-r2015","tag-welding-world"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Pleasing Customers &amp; Plugging Awards Nominations - Rapid Welding Blog<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rapidwelding.com\/blog\/articles\/pleasing-customers-plugging-awards-nominations\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pleasing Customers &amp; Plugging Awards Nominations - Rapid Welding Blog\" \/>\n<meta property=\"og:description\" content=\"We love it when a job&#8217;s done well, even more so when we receive lots of glowing feedback from our customers! 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